★★★★★
PositiveGreat place
This is such an amazing place for your loved ones. They truly do care about its residents. My patient was so happy here and misses it. They really do make you feel loved and like family here. Great staff.
Community profile
213 Maple Street, Highlands, TX
★ 4.24 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThis is such an amazing place for your loved ones. They truly do care about its residents. My patient was so happy here and misses it. They really do make you feel loved and like family here. Great staff.
★★★★★
CriticalThe director [name removed] and nurse [name removed]at Mountbatten House are mother and daughter. Mountbatten House cause is for helping low income people but the problem is the DBE has allowed this tag team to run off good staff and treat them less than human. Large turn over of staff comes from bad management. They need a complete overhaul and turnover. It's not about the residents anymore it's about their egos and wages. “CHANGE”-sometimes is necessary and right thing to do. It maybe difficult but necessary.
★★★★★
PositiveI love this place and the concept behind the place. Mounbatten House is a non-profit organization and it does fundraisers behind the scenes to keep the cost so cheap. There are no hidden fees-meaning they do not charge per meal, do not charge per cleaning the rooms, do not charge per doing their laundry, or do not charge per handing out the medication. I would highly recommend this place. The staff are friendly.
★★★★★
PositiveWe visited this facility and were very impressed with the home like atmosphere and friendliness of the staff. After looking at several others in the area, our mom chose Mountbatten and will be moving in there. Not only did we feel it was a great fit for her by being a smaller more home like place but the price can't be beat!! While we visited, the residents were playing bingo and seemed to be really enjoying themselves. Mom can't wait to make friends with people her own age again!
★★★★★
CriticalI thought Mountbatten House was too small and too close to the major road. The people were nice. I think they had some recreational activities, but I wasn't really impressed, so we didn't spend a lot of time there. They need to improve on the appearance. Their price was OK. One of the reasons we went there was because it was within my parents' financial range.
★★★★★
PositiveMy mom moved in to Mountbatten House today. It's a 24-bedroom facility. Each person has their own bedroom, but they share a restroom. The people there seem to be really nice and helpful so far. Some of the residents have been there for many years. It's a home environment rather than an apartment. They have a volunteer that comes in to do arts and crafts. They color, play games, and play Bingo. They have one lady there that has all kinds of different plants, and they can walk around and help with the plant…
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Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.