October 28, 2026 at 5:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
475 High St, Mystic, CT
★ 4.05 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 28, 2026 at 5:33 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI visited the nursing facility of Mystic Healthcare & Rehabilitation Center, and saw nothing wrong with it. It's very clean, and the residents are very active. They also had a calendar on the wall showing all the activities, so they try to keep everybody engaged, occupied, and stimulated. The person who gave the tour was well-informed and did not put any pressure on me whatsoever. He also answered all my questions. It's a nice place, and I didn't see anything that I didn't like. I saw the me…
★★★★★
Critical1 room had nails sticking out of tiles in bathroom.2 bathroom had poor placement of grab bars.3 beds outdated. 4 staff give the impression they care more about billing more than people. 4 every time we went there most residents were all in bed all times of the day. lobby looks good but the other side of the door tells a different story. All I can say is judge for yourself.
★★★★★
PositiveI was looking for long term care facilities for my mother in law who is starting to show signs of dementia. She currently lives with me, but I feel she needs 24 hour care. I have heard amazing things about Mystic Healthcare from friends and family members. I called the facility and they gave me all the information I needed/asked for. They sent me their long term care application, pens, brochures, their monthly recreation calendar, as well as their menu for the week. I am very pleased with the way Mystic Healthcare …
★★★★★
PositiveMy aunt is at Mystic Healthcare & Rehabilitation Center. They're superb. They do everything right. My aunt was there when she was recovering from surgery, and at that time their care and concern for her and desire to get her back on her feet and walking were so good. Their encouragement, the nursing staff, and social services staff are great, and they contact the family with updates or any questions whatsoever. My aunt has got real memory challenges at this point, and they are so good at dealing with her, …
★★★★★
PositiveMy mother-in-law is in Mystic Healthcare and Rehab. It is very clean. The staff is fantastic. The staff members are so excellent, which is really important when you're in a place that has people that genuinely care about you. I couldn't rate them better. The dining area is nice, clean, and welcoming. However, the food is not up to par. They serve sandwiches way too much. They could really improve on their food. They do bingo once in a while, which is nice, but they're a little short on activities. Th…
Verified overview
Skilled nursing
100 CMS-certified beds · CMS CCN 075271
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 29, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: CT Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 29, 2026 via Centers for Medicare & Medicaid Services.