Community profile

COMPLETE CARE AT GROTON REGENCY

1145 Poquonnock Rd, Groton, CT

Independent LivingSkilled Nursing

★ 3.310 reviewsRead reviews

About the community

About COMPLETE CARE AT GROTON REGENCY

Complete Care at Groton Regency, is located along side Groton Regency Center, a skilled nursing facility. Active seniors can enjoy a fun, dynamic lifestyle at Complete Care at Groton Regency. Our lively community supports each resident's independence, while also offering personalized health care services if they're ever needed. We are proud of the longevity of our employees. This allows families to bond with their…

Published floor plans

Studio

Independent Living · 0 bedroom

Published starting price

$4,800/month

Care fees not included

Checked August 15, 2026
Schedule a visit →

Semi-Private

Independent Living

Published starting price

$4,650/month

Care fees not included

Checked August 15, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$4,650 observed · tracking future changes
$4,650Aug 15, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 3, 2026 at 2:08 AM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. August 15, 2026 at 9:08 AM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  3. September 15, 2026 at 3:44 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.3 out of 5 from 10 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

I am a family member of a patient at Complete Care Regency Groton for a couple of weeks for rehab after surgery. This place is dim, damp, dated, dingy, dank, and depressing. (This review brought to you by the letter D I guess). My loved one needs IV medicine. They told him they had to find an IV machine and bring it up "from the basement... it's scary down there." What kind of nursing facility doesn't have IV equipment readily on hand. He needs a healthy diet. The food is wretched. He needs rest…

Sad Family MemberJune 29, 2026Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Our family member was dropped on her had from her wheelchair and the nursing supervisor did not call 911! Her head injury was significant, and she had a possible broken shoulder and the nurse basically try to belittle the family and yelled and made faces at us for insisting she go to the hospital immediately. This nurse should have been fired immediately. Needless to say she has been moved to a much more competent facility.

MoniqueAugust 26, 2025Caring.com

★★★★★

Positive

Amazing Night Staff

My husband was admitted to rehab care at the Groton Regency on[date removed], he was there for almost 3 months. I do not know a lot about the day staff because 90% of the time I went to see him at night after work. What I witness is an exceptional, experienced staff; the standouts were [name removed], [name removed]and [name removed](sp?). The employee that I saw and delt with the most was [name removed]. He was attentive, knowledgeable and very, very kind. He was not like this with just my husband, but all the pat…

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
3.0 / 5
Staff
5.0 / 5
Meals & Dining
1.0 / 5
Michele AllenNovember 21, 2024Published source

★★★★★

Positive

I visited this facility

I toured Complete Care at Groton Regency. They were very nice and helpful. The place was clean, and I liked the layout of it. I thought it would be a good place for me. Ava was wonderful. She explained everything and was easy to talk to. The room size was very sufficient, and I was pleased with it. You have your own private bathroom right inside your room, and I felt I could be very comfortable there.

PatriciaMay 10, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I have a friend in the Groton Regency Center. It has quite a few levels of care. It reminds me of what you'd think of an old nursing home, although it does have some nice outdoor areas to sit or a place to watch TV. You know, you can. It has its own laundry room and patients can do their laundry, at least in the area where my friend is, and she has quite a bit of freedom. You know, she just checks. She can go out for a walk. She can go shopping, not necessarily with everybody, but she goes by herself, she like…

FranAugust 7, 2021Caring.com

★★★★★

Critical

I am/was a resident of this facility

I had the MISFORTUNE of staying there for a week, I am 59. non weight bearing broken leg. HORRIBLE. The food is vile, I couldn't even eat it because of how bad it was but I am a type 1 diabetic, they refused to count my carbs or feed me an ADA diet, even after my doctor sent them instructions. The staff is wonderful, that is where it ends. The PT person, Joanne is a control freak and her young assistant, occupational therapy is clueless. I am STRONG, my upper body, their idea of therapy was lifting 3 pound wei…

proteanOctober 15, 2020Caring.com

Verified overview

What we know from public sources

Care options
Independent Living, Skilled Nursing
Public price status
Published starting price available
Last source check
November 3, 2026

Campus care settings

Skilled nursing

COMPLETE CARE AT GROTON REGENCY

162 CMS-certified beds · CMS CCN 075270

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 3, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 15, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Meals Provided
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management

Services & convenience

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Spanish
  • English
  • Complimentary Transportation
  • Resident Parking Available

Activities & engagement

  • Holiday Parties
  • Stretching Classes
  • Trivia Games
  • Activities Off-site
  • Community Service Programs
  • Activities On-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Jewish Services
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Catholic Services
  • Intergenerational Programs
  • Yoga / Chair Yoga
  • Birthday Parties
  • BBQs or Picnics
  • Protestant Services

Outdoor spaces

  • Billiards Lounge
  • Movie or Theater Room
  • Raised Garden Beds
  • Game Room
  • Arts and Crafts Center
  • Outside Patio
  • Beauty Salon
  • Meeting Room
  • Outdoor Common Areas
  • Indoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Library
  • TV Lounge
  • Main Street Shops
  • Fitness Center

Apartment & room features

  • Ground Floor Units
  • Private patio, deck, or balcony
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

CT Medicaid

Payer: CT Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 4/5 health inspection · 3/5 staffing · 8 recent-cycle deficienciesView the official record ↗

Coverage last checked November 3, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required