Community profile

Newcastle Place

12600 N Port Washington RD #300, Mequon, WI

Assisted LivingMemory CareIndependent LivingSkilled Nursing

★ 4.332 reviewsRead reviews

About the community

About Newcastle Place

Newcastle Place is a continuing care retirement community nestled on a lush 52-acre campus in Mequon, Wisconsin. The well-manicured grounds of the community feature scenic courtyards and paved walking paths that snake through resident-tended gardens. Residents also enjoy easy access to all the entertainment and cultural opportunities the Milwaukee metropolitan area offers.   The staff at Newcastle Place…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$7,359/month

Care fees not included

Checked August 8, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$8,629/month

Care fees not included

Checked August 8, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$10,194/month

Care fees not included

Checked August 8, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$7,359 observed · tracking future changes
$7,359Aug 8, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 1, 2026 at 10:18 AM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:21 PM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

4.3 out of 5 from 32 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

Back in February when we were looking for a place for my mom to go to as she needed more care/Hospice she has Parkinson’s and unable to walk, she is bedridden or in her chair has to be lifted. Our first impression of the facility was that it was beautiful, clean and welcoming. After two days of being there, my mom had so much anxiety Although some staff is very very good, others are lazy and makes the resident feel unwanted This is very degrading. When family members/caregivers. asked for help for the resident, you…

LindaJuly 23, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My husband was here for 3 wks in the rehab section, he was brought by ambulance from the hospital. First impression, outside is beautiful, I thought wow, are we lucky. Ha! No one greeted us and introduced themselves, it was lunch time and no one was in the dining room. We had to call because he had to go to the bathroom and needed 2 people to help. The CNA was super annoyed that she had to go get someone to help her. That was the beginning, sorry to say it didn't get much better. I got a call from insurance sa…

pjmaisieDecember 1, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My husband was admitted to New Castle early yesterday evening. He did not receive his nightly medication last night or this morning which he desperately needs being a diabetic and other health concerns. The nurse we kept speaking with was doing all she could, but stated that her supervisor had to put in the order and she was no were to be found. This went on for over two hours being told it was being worked on. Finally a family member went home and got my husband medication. In the mean time his blood sugar was ove…

very frustratedMarch 14, 2024Caring.com

★★★★★

Critical

I am/was a resident of this facility

I was recently taken to Newcastle after having a major back surgery. It was the worst night of my life. The admitting nurse and aides argued over who was going to be assigned to me since they were already overworked. I was taken to my room and essentially left there. It took 20-25 minutes to get someone to respond to my call light. I asked 4-5 staff members if I could have my pain meds and was told they would check and get back to me. I finally got some 15 hours after arriving. They only had 1 night time staff memb…

PatFebruary 14, 2024Caring.com

★★★★★

Positive

my dad finally found a new home he loves

we gave the overall value for cost a 4 out of 5 because it is very expensive. However the Newcastle Place community is very clean, updated, and pleasant quality of the apartment and facilities overall. Staff friendliness. My father feels like this is finally a home after leaving his independent living home

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 29, 2023Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother lived at Newcastle Assisted Living for a few weeks before breaking her hip. We have no complaints about care and service provided at the Assisted Living. After breaking her hip she was discharged to Newcastle's rehab unit which was a completely different experience. Unlike the Assisted Living, the rehab facility is not attractive. My mother's room was small and joyless. The common room is filled with old mismatched furniture situated so that residents are not seated together. The same completed …

Kate S.December 14, 2022Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing
Public price status
Published starting price available
Last source check
November 1, 2026

Campus care settings

Skilled nursing

Newcastle Place

47 CMS-certified beds · CMS CCN 525668

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 1, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Vegetarian
  • Gluten-free
  • Low / No Sodium
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • No Sugar
  • Café or Bistro

Health & wellness

  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • English

Activities & engagement

  • Water Aerobics
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Light Therapy Programs
  • Visiting Rabbi
  • BBQs or Picnics
  • Birthday Parties
  • Other Religious Services
  • Jewish Services
  • Catholic Services
  • Holiday Parties
  • Devotional Activities Offsite
  • Happy Hour
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Activities On-site
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Yoga / Chair Yoga
  • Devotional Activities On-Site

Outdoor spaces

  • Butterfly garden / Hummingbird garden
  • TV Lounge
  • Outdoor Common Areas
  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • Private Bath
  • Library
  • Outside Patio
  • Raised Garden Beds
  • Movie or Theater Room
  • Fitness Center
  • Swimming Pool
  • Piano or Organ

Apartment & room features

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicare

CMS provider type: Medicare

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 2/5 health inspection · 5/5 staffing · 8 recent-cycle deficienciesView the official record ↗

Coverage last checked November 1, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required