★★★★★
CriticalOverall Quality Recently Slipping
The maids are out sick at least once a month, but when they come, they do a good job and are very careful. The activities seem to be run by whoever is not busy at the moment. They are not trained in PT or exercise science. No one knows how to use the gym equipment Mom was told to use. The painting classes are fun, with amateurs teaching, but the crafts are projects one would offer a young child. The biggest issue for Mom was the rent increase despite an almost total staff change and the exceedingly slow maintena…
