November 1, 2026 at 3:03 PM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
4775 Bridge Road, Suffolk, VA
★ 1.915 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
November 1, 2026 at 3:03 PM PST
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalThis place needs a purge! From the head on down! It's a job for majority of them! They are understaffed but when u have meetings they claim to be staffed during the day but your love ones will sit in their waste for over 30 mins and sometimes well over an hour pushing unanswered call bells or agitated workers coming in cuz they keep pushing the bell. They talk about the patients loudly in the halls cuz they keep calling for assistance and they don't want to keep going in cleaning the same patients! They g…
★★★★★
PositiveYou never want this day to come but when it does you want the best care . I chose Northern Cardinal for my mom because all the staff with admissions made us feel like we were family . I had no idea where to even start but I was treated with prompt care and compassion and I knew then this was where I wanted my mom to be . Thank you Northern Cardinal for being angels on earth !
★★★★★
CriticalFather, 82, falk risk and bed ridden. Had case of diarrhea. After the 4th episode he was told by the nurse that he would not be cleaned anymore and that they would not respond to his calls. We had to retrieve him at 5:oo am to take him out if the facility. This is no way to treat the elderly who can no longer take care of themselves.
★★★★★
CriticalThis facility leaves a lot to be desired There were days I did not receive my medications at all The food was terrible After I was discharged I was supposed to have been referred to a home healthcare agency When I followed up on the referral Nothing had ever been sent and when I called the social worker I was told she was out of the office till Monday Seems like there is no follow through on anything at this facility I would not send my worst enemy there
★★★★★
CriticalThis place was the absolute worst!!! I moved my stroke survivors love one out in 5 days. All staff had a major attitudes. They didn't have enough linen when changing was needed. The food was horrible. One staff asked my love one ARE YOU GOING TO EAT THIS DOG FOOD? They have a side door where family or whoever can come in at night by ringing the doorbell. One night no one came to the door and a patient was trying to let me in. I begged her to go back. Because no one came to the door and my fear that the patient…
★★★★★
CriticalDo not allow your relatives to come here. They have nasty attitudes. They put my relative out with no where to go and lied about everything. Told him they will mail him his belongings without an address to mail it to in a rush to put him out. They then told a Good Samaritan who tried to help that he was dangerous and to put them out of their car. He never has hurt anybody. These people don’t give a damn about your relative. They are not to be trusted with your family. Take your business somewhere else.
Verified overview
Skilled nursing
120 CMS-certified beds · CMS CCN 495206
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 1, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked November 1, 2026 via Centers for Medicare & Medicaid Services.