Community profile

Novi Lakes Health Campus

41795 W 12 Mile Rd, Novi, MI

Skilled Nursing

★ 3.54 reviewsRead reviews

About the community

About Novi Lakes Health Campus

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 23, 2026 at 7:39 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:30 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.5 out of 5 from 4 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

The staff were amazing. We appreciated the kindness of everyone from PT, OT, Speech, Social Work, nurses, aides, chefs, activities and custodial. Everyone was supportive, kind and engaged.

Dfsc114May 30, 2026Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mom was at Novi Lakes Health Campus for rehab. I like the staff. The staff was friendly. They took good care of my mom there. It was very consistent and they were very competitive. They always communicated with the family about the things that were going on. So I liked that about them. It's very clean there. Everything has its own place. Everything's neat. They do a lot with the residents there. They provide medical services. They have doctors on staff. They have nurses. It's fully staffed. They h…

HortenseSeptember 16, 2024Caring.com

★★★★★

Positive

I am/was a resident of this facility

I've been in Novi Lakes Health Campus for quite some time. It's good. It's not perfect, but none of them are. The staff is pretty good. Some of them are better than others. There are more skilled people in rehab to take care of you, whereas the people in assisted living are unskilled. The room is fine. What I'm in now is assisted living, and it's got a smaller refrigerator, big enough to hold quite a little bit, a small microwave, and a separate little kitchen sink. It's just one giant…

ReviewerFC082023AAugust 25, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was not happy with Novi Lakes Health Campus. She was there for two weeks. The only good thing about it is that they allowed two visitors. It's a beautiful location and a beautiful place, but the service was bad and the food was not good either. If she hit the button for a nurse's help, she would have to plan 30 to 35 minutes in advance. If she needed something kind of urgent, they wouldn't come down until maybe 25 minutes the earliest. I would say half hour was the average. A lot of times s…

MaryAugust 23, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 23, 2026

Campus care settings

Skilled nursing

Novi Lakes Health Campus

54 CMS-certified beds · CMS CCN 235718

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 23, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 24, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

MI Medicaid

Payer: MI Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 4/5 staffing · 7 recent-cycle deficienciesView the official record ↗

Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required