Community profile

Orchard Heights

5200 Chestnut Ridge Road, Orchard Park, NY

Assisted LivingMemory CareIndependent Living

★ 4.118 reviewsRead reviews

About the community

About Orchard Heights

Orchard Heights in Orchard Park, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.1 out of 5 from 18 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

Orchard Heights, Inc was very nice and very luxurious. But it was out of our league, and it was too expensive. It also leaned more towards assisted living than independent. It was not for us because I think the people there were older than us. And even though they did a lot of activities, they were definitely older. Even the woman that toured with us, recognized that she didn't think that we would be completely happy there. They have an activity room and exercise programs. They have trails and a common area wh…

★★★★★

Positive

I visited this facility

I toured Orchard Heights. It was very nice. It was clean. The staff was so helpful. If my godmother would have survived, she would have gone there. The rooms were nice, too. They could have cable. They have their own bathrooms, which was nice. Some places don't. It was in beautiful surroundings to an orchard park. The views were real pretty. They had libraries, community rooms, a big game room, a TV room, an ice cream parlor, and a beauty shop.

★★★★★

Positive

I visited this facility

We went to Orchard Heights, Inc. It was very clean. The apartments were very nice. It's connected to assisted living; it's all connected. However, my mother-in-law was a little bit upset because everyone seemed to be fixed like in walkers and not able to stand up, so she wasn't sure about that even though they're independent apartments. You have to go through the assisted living area to get to the independent living, and so we also saw the assisted living. They eat together in the cafeteria thou…

★★★★★

Positive

I am a friend or relative of a current/past resident

My mom has moved into Orchard Heights, Inc. They take very good care of her. It's clean and well-kept. The staff is friendly. It has beautiful landscaping. They got sidewalks throughout the whole place, so if the residents want, they can walk or use their wheelchairs or scooter or whatever. They have bingo, arts and crafts, and they do little tours now and then. They got an ice cream parlor there and a snack office. It's nice. For the food, my mom seems to like everything. Everything seems pretty good the…

★★★★★

Positive

I am a friend or relative of a current/past resident

We chose Orchard Heights Senior Living for my dad because of the cleanliness of the facility. Everything's on one floor, there are no stairs, and they also supply the furniture in the package. The staff is extremely helpful and responsive. He enjoys the way everything is set up there, and the way the units are set up in sections. He likes the multiple general seating areas that each section has there, he enjoys the food and he likes the activities. He's never an activities director, but for him to be doin…

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was in Orchard Heights. The grounds are nice and pretty well kept. There's a walking path with some gazebos where families can sit. The room wasn't huge, and it was pretty much at the top tier of cost for an assisted living facility at around $6500 a month. I had an expectation that they would be able to engage my mom and redirect her, since she has Alzheimer's, but ultimately they were not able to do that. They told us it just wasn't the right fit for her, and they thought that she sh…

Verified overview

What we know from public sources

Care options: Assisted Living, Memory Care, Independent Living
Operator: The Hamister Group, Inc
Public price status: Not publicly found
Last source check: October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Special Dining Programs
Meals Provided

Health & wellness

Incontinence Care
Staffing & Ancillary Services
Medication Management
Memory Care
Diabetic Care
Non-Ambulatory Care

Services & convenience

Complimentary Transportation
Dogs Allowed
Cats Allowed
Beautician

Activities & engagement

Activities On-site
Devotional Activities Offsite

Outdoor spaces

Indoor Common Areas

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Orchard Heights

About Orchard Heights

4.1 out of 5 from 18 reviews

I visited this facility

I visited this facility

I visited this facility

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Inspection and quality records

Questions to confirm with the community

Other communities near Orchard Park

Peregrine Senior Living at Cheektowaga

Elderwood Assisted Living at Cheektowaga

Glenwell, a DePaul Senior Living Community

Mary Agnes Manor

Bristol Home

Canterbury Woods Gates Circle

Nearby starting prices

Senior living around Orchard Park

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