Community profile

ORCHARD HILL REHABILITATION AND HEALTHCARE CENTER

111 West Road, Towson, MD

Skilled Nursing

★ 2.114 reviewsRead reviews

About the community

About ORCHARD HILL REHABILITATION AND HEALTHCARE CENTER

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 19, 2026 at 1:34 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:26 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.1 out of 5 from 14 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

Upon knowing that she had to be admitted at the Orchard Hill Rehab Center, my aunt said, repeatedly, "I don't want to go there," but this is where her insurance sent her. My aunt has been in that facility for about 3 weeks now and since she has been there, the family has been complaining about the lack of healthcare, compassion and empathy that she has been receiving and we have been witnessing, frequently. We have spoken to the Director of Nursing, the Assistant Director of Nursing, the morning, eve…

Help!October 25, 2025Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Orchard Hill Rehabilitation and Healthcare Center seems to be stable enough and provides what my brother needs, which is 24/7 care. They are helping him to increase his mobility. They're all friendly enough. They're short-staffed but the staff pitches in and they do double shifts. So, that part is good. I've seen the food and it looks decent. It's good. The buildings are relatively clean and it seems to be a good, healthy place. They keep it orderly. They have a private outdoor area where they c…

RoslynJanuary 28, 2025Caring.com

★★★★★

Critical

Don't send your loved one here.

Absolutely terrible. Don't let your worst enemy stay here. My mother experienced several pieces of broken equipment, including the bed which broke UNDER her, causing her to slam her head into the headboard. Staff is overworked. Food is mediocre. OT/PT folks are excellent, and nurses are earnest. Management staff will wave off potential injury, and the physician on staff absolutely insisted my mother was fine after the broken bed incident but my mother's entire demeanor changed after that. Additionally, my father w…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Laura PJanuary 22, 2024Published source

★★★★★

Positive

Orchard Hill great Facility

What an amazing, beautiful and clean facility, The staff is friendly , caring and very helpful. They have an great Rehab. team. A very friendly Admissions team and the Activity department is outstanding. The receptionist was very friendly and helpful as well.This place is definitely above the rest. I highly recommend Orchard Hill for long term care or a short rehab visit. Orchard Hill keep up the good work. We need more places like this to call home away from home. I had a great experience there.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
janice CJanuary 10, 2024Published source

★★★★★

Critical

I am/was a resident of this facility

Rehabilitation minimal compared to the price. Rehabers live with residents who may be on various levels of cognition.

Hootyowl2February 5, 2023Caring.com

★★★★★

Critical

Overall Experience

This Facility claims they are State of the Art but that is not the case! I have recognized that the care at this place is lacking. They are not attentive to their patients. I have see them come in and turn off a defective Call button and leave right out of the patients room and not even ask if they needed anything. You could barely find anyone for hours. The only persona you see is the person's at the medication station in the hallway tracking their meds. I have seen them let my relative lay in spoiled diaper for h…

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Deborah BillsSeptember 22, 2022Published source

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

ORCHARD HILL REHABILITATION AND HEALTHCARE CENTER

139 CMS-certified beds · CMS CCN 215069

Skilled nursing

Orchard Hill Rehabilitation And Healthca

Capacity not published

Skilled nursing

Orchard Hill Rehabilitation And Healthca

Capacity not published

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 19, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 20, 2026

Skilled Nursing

Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.

Official-source proxy—not an official marketing classification · observed October 16, 2026

Skilled Nursing

Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.

Official-source proxy—not an official marketing classification · observed October 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Maryland Medicaid nursing facility services

Payer: Maryland Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Listed in a public directory

Kaiser Permanente MID network

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 2/5 staffing · 34 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
ORCHARD HILL REHABILITATION AND HEALTHCARE CENTER – Towson, MD | CareOpenly