Community profile

Orchard Pointe at Creek Valley

4320 Creek Valley Boulevard, Carrollton, TX

Assisted LivingMemory CareIndependent Living

★ 4.47 reviewsRead reviews

About the community

About Orchard Pointe at Creek Valley

We believe you’ll experience something truly unique when you visit Orchard Pointe at Creek Valley. Our approach is a little different, and we call it The Heritage Way, inspired by the Midwestern values that guide our owner and operator, Heritage Communities. Here are some more reasons why we believe we stand out from the rest: We live by our core values: compassion, respect, trust, fun, and always learning. We put…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,195/month

Care fees not included

Checked August 3, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$6,190/month

Care fees not included

Checked August 3, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$6,250/month

Care fees not included

Checked August 3, 2026
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Semi-Private

Memory Care

Published starting price

$5,100/month

Care fees not included

Checked August 3, 2026
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1 Bedroom

Independent Living · 1 bedroom

Published starting price

$3,525/month

Care fees not included

Checked August 3, 2026
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2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$4,540/month

Care fees not included

Checked August 3, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$3,525 observed · tracking future changes
$3,525Aug 3, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.4 out of 5 from 7 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

So far so good

As with any place, we've had our challenges but overall it's been good.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
3.0 / 5
Meals & Dining
5.0 / 5
AnonymousJuly 15, 2026Published source

★★★★★

Positive

Orchard Pointe at Creek Valley

What they could improve on would be less turnover of employee, however we like the location, the newness, the good food and the friendly staff. My parents keep to themselves so it is had to really evaluate all the activities that Orchard Pointe offers

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousFebruary 2, 2026Published source

★★★★★

Positive

A Place Filled with Compassion and Care

From the very beginning, working with Emily and the entire team at this facility has been nothing short of a blessing. Emily's warmth, professionalism, and genuine heart made a world of difference during what can often be a difficult transition. She took the time to answer every question, ease every concern, and made us feel like family from day one. What truly sets this community apart is the deep level of care and intentionality the staff brings to each and every resident. They aren’t just doing a job - they are…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Alex HSeptember 16, 2025Published source

★★★★★

Positive

I visited this facility

We went twice to Orchard Pointe at Creek Valley and considered it, but it was a newer facility and very tempting. I still have some regrets because I have such an active musical program, and I know they have some innovative ideas for memory care, but we went with an older facility. Everyone we met was very receptive, and they were able to meet with us. I did not rate them as highly as the other facility because people had been there many years in the other facility, and that was the consideration, too. They offered…

LouiseJuly 14, 2025Caring.com

★★★★★

Positive

i Love it here

I moved here last October and I'm so glad I did. it's my happy place. The people and staff are friendly and helpful. [name removed] is the social director and she has lots of fun things to do. it's nice to always have someone around to talk to.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
marcia sJune 16, 2025Published source

★★★★★

Positive

Friendly, responsive staff

There are regular "Town Hall" meetings where staff and residents exchange information, concerns, and opinions about things that are going on in the community. Ideas are shared and the staff is responsive to suggestions. They have a weekly happy hour with live music, drinks and refreshments. The food is really good!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousMarch 21, 2025Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Health & wellness

  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Diabetic Care

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required