Our House Assisted Living of Cedar City

Needs Improvement

They are always charging for laundry services even though my loved on is constantly skipped on laundry. they lose clothes and when clothes are returned they are often stained and wrinkled and are poorly folded. Basic medical care is often skipped on dementia patients. Lazy employee's often skip toileting resident and then leave it for the ones that actually work. Many day activities are childish and not fun or appropriate for adults. food is OK. Room often smells like Urine. Poor billing. cost is not commensurate …

Always room for improvement

The memory care center needs more staffing so that they are able to give more attention to the residents. They are in the common areas a lot of time and can miss important things. However this is something everyone is going through at this time. The manager is a nice guy and he is doing the best that he can. Housekeeping could do a lot better.

Great Caring Staff and Wonderful Community

I had a lot of help from the nurses and they were fantastic. The director was great to work with. The Sales Manager was great. I would recommend this community to others for their loved ones, as they truly care. The chef was fantastic.

Marginal Facility

Extremely expensive for a small town and care is not at all commensurate with monthly cost. Worse, several complaints from friends and clients that the billing system is rigged to charge late fees on payments that were made on time but not posted by corporate until 2 weeks past payment date, resulting in $250 late fee posting. Unnecessary stress to residents and family due to poor financial management.

I had recently taken a tour of this community and I have no complaints of how things had went for my loved one. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan and thought they had a lot of great activities for there residents. It was just not the right location for us in the end decision but I would recommend it to anyone.

Care for dad

I like this community for the good care .The staff are always very attentive. The meals were very good and he was happy being here. They did offer him activiites with the residents . We would recommend this community for the great care and value for other families.