October 20, 2026 at 7:41 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 20, 2026 at 7:41 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:27 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy husband was at Penacook Place, Inc. It was wonderful. It put my mind at ease knowing that he was being cared for in an excellent way. They did activities every day with the patients. It was outstanding in my family's opinion. The interaction with the staff was excellent. The receptionists, the administrator, the nurses, the aides, and even the dietitian were all amazing. My husband was in a shared room. It had two beds separated by a curtain, like in a hospital. Across the hall from his room was the patient…
★★★★★
PositiveI had a total hip replacement and I chose Penacook Place for my Rehab they were very supportive and helpful. After 2 weeks I am home and doing great. The staff was awesome and very helpful. Thank you for your hospitality. Donna B.
★★★★★
CriticalI find the nurses and aids, patient, caring and simply delightful, I am very surprised at this because they are without a doubt UNDERSTAFFED! There are by far to many patients per aids. The windows are dirty, it is either freezing in the hall or very hot in the rooms. The rooms are to small to have a visitor, and there are NO chairs for visitors. Meal portions are tini, poor selection and usually food is cold. Disappointed to see majority of patients there are comatose not interactive with one another at all. Docto…
★★★★★
PositiveMy mom stayed at Penacook Place, a great place. The staff was great. The food was not that great but also not terrible. Since they changed to a new director, their services went downhill. They cut down their staff members and a lot of people that my mother had known and took care of her for two years. They also kept raising their rates.
★★★★★
PositiveMy mother is a patient at Penacook Place in Haverhill, Massachusetts. Penacook is an independent, not-for-profit, 160-bed nursing home and rehabilitation facility that strives to offer the finest care and best quality of life for its residents. My mother's dementia has progressed to a point where she is very out of touch with reality, unable to carry on a conversation, not aware of who her children are most of the time. She is unable to walk, eat by herself, or get from her bed to the wheelchair without a hois…
Verified overview
Skilled nursing
160 CMS-certified beds · CMS CCN 225376
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 21, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 22, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: MA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.