October 22, 2026 at 3:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Pine Acres Rehabilitation and Care Center
1501 Office Park Road, West Des Moines, IA
★ 2.710 reviewsRead reviews
About the community
About Pine Acres Rehabilitation and Care Center
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 23, 2026 at 3:04 PM PDT
2 changes detected in this data refresh
Inspection coverage updated
Inspection coverage changed from NOT_COVERED to COVERED.
Inspection record added
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:23 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.7 out of 5 from 10 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI visited this facility
The primary thing we liked about Pine Acres Rehabilitation And Care Center was that they have Medicaid beds immediately available. Secondly, just walking in and seeing the seniors that were there, they all looked happy and were enjoying an activity. There's a large open space for eating, playing bingo, watching TV, and doing that stuff as a community. The rooms were bigger than what I had seen in other places as far as Medicaid beds where they have to share a room, and the rooms were brighter and seemed more h…
★★★★★
PositiveI am a friend or relative of a current/past resident
Out Mom lived at Fountain West for over 2 years. She did not want to go there but then she loved it there. The staff was wonderful! They fixed her hair, manicured her nails, and treated her with great respect. She was just as happy as possible living there. On her 90th birthday, we presented the nursing home with a rolling popcorn machine in her honor with a plaque on it stating that she donated it to Fountain West. The Director, wearing a straw boating hat, unveiled it! We had a bowling party and popcorn with purp…
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother was in Fountain West Health Center for respite care. She seemed to like it really well, she liked the room service, and she liked being waited on. However, they're short staffed, but they did the best they can. She was there for only 20 days.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother was a resident at Fountain West for almost 4 years before passing this past June. I would strongly recommend this facility for your family members. This is a tough line of work to be and please everyone, but they did a great job in all facets with my mother--wonderful nurses, great food and meal program, and administrative staff was always jumping in to help at lunch, with activities,etc. I actually have just finished placing my brother in this facility--they have been very helpful and respective--especia…
★★★★★
CriticalI am a friend or relative of a current/past resident
Activities are only bingo, showers are rarely completed unless you are there in the facility seeing your family member. It smells of urine terribly. The simple cares were not even done for my mother while she was here, there was reports to state officials to investigate things. It seems like employees hate their job. Reconsider when considering Fountain West nursing home. Our families deserve better.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother was placed at Fountain West November of 2016. While the staff was at times short handed , the full time staff we always found to be caring and compassionate from the kitchen, laundry, nursing staff to the administration. We are grateful for the love our Mother was shown during the time she was there.
Verified overview
What we know from public sources
- Care options
- Assisted Living, Memory Care, Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 22, 2026
Campus care settings
Skilled nursing
Pine Acres Rehabilitation and Care Center
140 CMS-certified beds · CMS CCN 165350
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 22, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 23, 2026- CMS CCN: 165350 · Centers for Medicare & Medicaid Services · official source ↗
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Meals Provided
Health & wellness
- Diabetic Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Incontinence Care
Activities & engagement
- Devotional Activities Offsite
- Activities On-site
Outdoor spaces
- Indoor Common Areas
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
IA Medicaid
Payer: IA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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