September 15, 2026 at 7:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
187 Oak Grove Avenue, Brattleboro, VT
★ 3.45 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:19 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveStaff has been wonderful with my mother. They are patient and kind. So glad we found Pine Heights for placement!
★★★★★
PositiveI came to the rehabilitation center with large diabetic ulcers.The wound care nurses were very informative and talked to me explaining the process of care and helping me understand how I could do self care after my release.The staff was friendly and made me feel comfortable in an other wise uncomfortable situation.The kitchen respected my diet choices and the food was delicious. The recreation staff visited my room several times a day and offered me a variety of activities to keep my spirit up.The facility appeared…
★★★★★
PositiveThe facility appears to be clean and well maintained.The staff was unbelievable.I felt like I was really being listened to when I complained or has something to say. The food was great and my diet choices were respected. The wound care nurses were very nice and explained what they were doing and why, advocating for me when insurance wanted to cut me off.Thank you. The recreation staff had daily activities to keep my mind busy while my body healed.
★★★★★
PositiveJim was admitted from having a choking accident and two months in critical care. The team of professionals treated him very kindly and were successful getting him of the feeding tube. He had physical therapy and speech therapy. His room was spacious and clean. They helped me understand how to care for him when he could go home. I think the facility is well run and staffed by caring professionals but like everywhere are probably understaffed these days. I never was able to meet the Dr. in charge but did have updated…
★★★★★
CriticalI am very upset about my mothers stay at pine heights. While she was there she fell while with a physical therapist, breaking her dominant arm and 2 ribs. This extended her stay, using up her insurance. It was decided that my mom would come live with me, but I was moving. And starting a new job. They told another family member that she was being discharged in 2 days. I called and spoke to someone who said that she was the director of nursing. I asked her to see about letting my mom stay until I could finish moving …
★★★★★
CriticalWhen we first arrived at Pine Heights In Brattleboro, we immediately noticed that the age of the building has taken its toll. We put that aside and thought appearances can be deceiving and decided to continue with our visit. We were then happy to be welcomed by a very nice receptionist but discouraged by the horrific smell that lingered around the halls of the building. Then when we went up to the floor where my grandmother would reside, we saw no activities to keep the residents busy. We saw a resident sitting in …
Verified overview
Skilled nursing
80 CMS-certified beds · CMS CCN 475023
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 23, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: VT Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.