Pine Valley Center For Rehabilitation And Nursing

Deserves nothing but poor rating. Communication is very poor. Administration / Department heads don’t know how to promptly reply to emails or don’t even reply to emails at all. They dot return phone calls too. Staff are not enthusiastic and even department heads don’t know how to say hello to visitors like me. I would not bring my family here. This reflects poor leadership.

I visited this facility

Pine Valley Center for Rehab and Nursing was very clean. They took me through all the floors. They have elevators. It has a nice setup for the residents. The residents were active. The nurses were doing their jobs. The facility smells good. It seemed lively and nice. The staff members were nice, very friendly, helpful, and informative. The rooms were good, and they had semi-private rooms. They had arts and crafts. They had a lanai and a patio area where they could go out to. They had exercise classes.

I am a friend or relative of a current/past resident

Came to visit a friend. Facility was clean and the dtaff sas attentive. A lot of residents were playing bingo so that was nice to see. I would recommend.

I am a friend or relative of a current/past resident

Pine Valley Center for Rehab and Nursing is a nice and clean place. They're short staffed, but they're good people. My mom's room is not that big. She has her bed and a chair in there and she shares a bathroom with someone else. They have a little recreation center, arts and crafts, and bingo games. They also have someone who will provide beauty and care services every two weeks.

I am a friend or relative of a current/past resident

I would never send anyone here! Witnessed aids ignoring patients, staff levels seemed low. Covid outbreak. No one asked for proof of a negative Covid test, expect a check in machine question. Empty hand sanitizer. No sanitizer near high touch areas. Good luck trying to get some one on phone. Saw 0 activities for patients.

I am a friend or relative of a current/past resident

It is SUMMER and the outside temperature at 90+. The A/C is not on at this facility upon visiting. The patient rooms are HOT BOXES and the little room across from the nurses station has windows open instead of the A/C unit being on. Patients in there eating in an uncomfortable and dangerous health environment. WHY ISN'T THE A/C SET TO A COMFORTABLE TEMPERATURE??? Energy is expensive however keeping these elderly patients with respiratory issues in a comfortable environment is important. They are receiving the …