Community profile
797 Hospital Way, Pocatello, ID
★ 4.28 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveAt first it was the most affordable with lots of activities to keep my mom active. She's still very active but they appear to be short staffed often. My mom has mentioned staff not strapping in wheelchair residents and when they turn the wheelchair one has fallen out and my mother went to bosses to ask about it. They don't really monitor any diet restrictions.
★★★★★
PositiveThe staff is caring, and compassionate. While the facility is a bit dated, the staff more than make up for it.
★★★★★
PositiveWe picked this community, because of the caring staff. They have made my loved one feel pretty much at home. They have activities, such as; trips, movies, bingo, craft, choir, and special events for the holidays. I would recommend to other families.
★★★★★
PositiveI saw Quail Ridge two months ago. I liked it better than the other places. I like the manager there, a very good manager. You could see people were content, happy being there, and they did a wonderful tour. And so upstairs, downstairs, I got to see people watching movies when I was there. I wish it had more places to sit outside, they didn't have much room outside, but again, it was just a good environment. The place where people would come to eat was nice. The staff was very good, very polite.
★★★★★
PositiveQuail Ridge does not accept Medicaid and it's all private pay. The place was wide open and immaculate. They had a nice cafeteria area that almost looked like a restaurant. The director was very helpful. The staff member who helped me was very helpful, answered my questions, and showed me all the available rooms.
★★★★★
CriticalQuail Ridge was older, it seemed a little more worn, and I didn't care for their rooms. I would not want my mom to be in one of those. They were nice and clean, but if you wanted a bedroom, they had to put two rooms together with a door. A lot of the furniture was built-in, and it was, in my opinion, kind of rough. It was utilitarian. The dining room looked very nice and well-kept; it was neat and clean. I just thought the rooms were too utilitarian. It kind of reminded me of when my niece's dorm room in …
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.
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Published price comparison
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