Community profile
517 Rushing Drive, Carterville, IL
★ 4.66 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveWorkers seem to really care about the residents. The facility itself is laid out and decorated beautifully. The meals provided are very good. The activities director goes out of her way to provide challenging stimulating activities for the residents.
★★★★★
PositiveI think Reflections Memory Care - Carterville was a very nice facility for people that have Alzheimer's and I think that they are a loving group. They're very attentive to all their residents that are there. If they want to go for a walk, they walk with them. They don't let them wander or anything by themselves. They're always watched. It's a locked-down facility. If they want to go outside, there's always someone with them. It was just super nice. The people are very friendly, and I t…
★★★★★
PositiveReflections Memory Care - Carterville was well designed and well laid out. It's very friendly and open. It had a real sense of caring when you went in there. The staff was very bright, cheerful, compassionate, and dedicated. The outside areas were very nice, large, and very conducive to spending some time outdoors. The layout was really good. Each apartment opens up into the common area, so residents won't get lost. Everything about it seemed pretty good to me. It's very well kept up. They were in th…
★★★★★
PositiveMy mother-in-law moved into the Reflections Memory Care - Carterville. The facility is very nice and very modern. They have just done a remodel. It's very homey and cozy. The staff was very sweet. She came out to the house. She did a review and assessment before we placed my mother-in-law. She was very knowledgeable about her job and the facility. When we were moving in, they had an activity going on. The room is very open and roomy. They all open up into the common area where everyone can visit or go into the…
★★★★★
PositiveI like that the bedrooms at Reflections Memory Care - Carterville opened up into the common areas. The person who toured us was perfect. They provide them all their meals, snacks, and there's a patio right there.
★★★★★
PositiveMy mother moved to Reflections Memory Care. We chose it because of the staffing and the community itself. I haven't been able to go in there because of the virus, but they seem efficient. They seem to know what they're doing and they're willing to do their jobs appropriately. I haven't seen the food, but I've been told it's good. They have a pretty good activity plan. They do Bingo, deer hunting game, and puzzles. He's only been there a week. The staff is open. They're willin…
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.
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