Riverview Village Senior Living

Broken promise for quality care

Riverview was terrible. They mismanaged my loved ones care. I wouldn't recommend them to anyone. They can improve by; following through on their promise for quality care. Stop lying about the quality of the facility and services.

Hidden Jewel in Menomonee Falls

I knew I had found a hidden jewel in Menomonee Falls when I entered Riverview Village Senior Living. The beautiful atmosphere is warm and inviting and the camaraderie among residents is amazing. The staff is hard working and loving, they keep things energized with their sense of humor and silliness. The food is exceptional and there are many fun things to keep your loved one busy. This is a must see!

Good community, too far for family to see.

Good for minimal assisted care

When independent and needing only a little bit of care, it was a good place. The food was good. The staff were there when my loved one needed them. After a transfer to the hospital, she returned and was placed on hospice care. And in my opinion, Riverview could not handle the increased level of care. And I had to transfer her to another facility. It was horrible. I really liked the people I dealt with there, but they just couldn't handle her needs after that hospitalization.

I toured this facility while looking for a place for my Mother. This community is okay but it was noticeably old. The building, rooms, and carpet all needed to be fixed up or replaced. It just looked in disrepair. This facility is a lot bigger as far as occupancy volume than other facilities. [Removed], the marketing director, was pretty good and he was willing to make some accommodations if we moved in. I recommend other families to take a look at this community.

The staff that helped me with my tour did a great job, they took their time showing me around and answering my questions. There were a lot of amenities for the residents but what I noticed was that my mother who was using a walker at the time would probably have trouble walking the long hallways so I did not feel that this would be the best fit for her.