Robins Landing at Brookfield

Shocking

Residents are being mistreated and not professionally taken care of. The fire department has called the state to report the condition of residents, And not having medical information on the clients. Sadly this facility can't even keep proper supplies. Gloves, washing detergent, garbage bags. There are days that pass just for residents to have a glass of milk. The staff has complained about the things that's going on, and especially about the lack of supplies.

Robins Landing was very nice. We enjoyed our tour with them and found the facility and staff members to be organized.

Not the setting my parents need at this point. My mother in law was a resident here three years ago. Was a great facility at that time, great fit for her memory and end of life needs

Bait and Switch

They price swap after your unpacked. I filled out the lengthy application, did the nurse interview, and confirmed for different times about the price. After we were unpacked they made us fill out the application again . This time on the very last page they switch the price . When I asked the lady she said oh don’t worry you need to spend down anyway . After two days of feeding my mom only small amount if carbohydrates only, I pulled her out If there. I look at death certificates for a living and now I understand wh…

This placed has changed tremendously under new ownership. It is a shame to see what was once such a beautiful well ran place turn into what it has become. The food is terrible, the care is mediocre, the new management allows unbelievable things to go on. They do still have some wonderful caregivers but they are overworked and under appreciated. If you value your loved ones quality of life do not move them in. There is a reason they have 19 empty beds.

This community is nice and they do offer small studio sized apartments. The people I met were nice. This community was a little expensive and they do not offer transportation.