Rose of Des Moines

The Rose of Des Moines

The apartments are nice sized and clean. Staff is very caring. If it were not for the food service - it would be awesome. Get a real chef! It seems like all they do is reheat food and they don't seem to be able to manage that very well.

Way too in your business ~ too many rules!!

We’ve been visiting n caring for a relative here for awhile. Some staff are professional, kind n pleasant, but a good part of the staff are entirely too nosey n judgy. There are so many rules which overstep any normal boundaries. They try to govern who can visit, how often and even what can be said by full grown adults! The resident was told if they wanted help they couldn’t cuss!? And as far as “assisted” living, you pay FAR too much n they do bare minimum! And that’s only done by the few decent staff members! Yo…

good community and support.

We found the staff were very supportive and kind. That would depend. It's more targeting lower income populations and isn't fancy. So not a fit for everyone's needs . But the care is good quality in that context.

It was a good place for my father-in-law with caring staff

My father-in-law lived at this facility for seven months before he passed. It wasn't fancy but it was well cared for and he was as happy here as he could have been at that stage of life. The independent apartments are nicely laid out, private and quiet. He liked the meals, although there are always some that people don't like. I came in from Chicago regularly to visit and was happy to see how well cared for he was. Staff were responsive, caring and helpful.

The management/owners do not care about the individuals that reside here. They provide the bare minimum that the law allows and feel that they have control over what the residents do. Often the assertive or as they would call them "difficult" residents and those residents without family to advocate for them are treated very poorly even unkindly. When trying to advocate for a loved one who resides there you will be met with excuses and unfulfilled promises. They also own the healthcare agency that operates exclusive…

I am a friend or relative of a current/past resident

My sister moved into The Rose of East Des Moines, and it's a very comfortable place. It's well maintained, and when you walk in it's calm -- and that's what we're looking for. The staff is very friendly, and they are willing to help out in any way they can. I know there are movie nights, and they have outings and things like that.