★★★★★
CriticalI am a friend or relative of a current/past resident
Let me be clear here as a warning to anyone who wants to put a loved one in this facility... DON'T DO IT! This place will let a patient sit in their own filth because they won't respond to bathroom needs in time. The food is worse than prison food. If you have an allergy, they ignore it. You don't get enough to eat & some patients lose unsafe amounts of weight. Foul smells, some staff have serious issues. Ask around West Bend for anyone who had a family member there. It's a nightmare. I talk…
