Community profile

Sedgwick Heights

1100 James Street, Syracuse, NY

Assisted LivingMemory Care

★ 2.63 reviewsRead reviews

About the community

About Sedgwick Heights

Sedgwick Heights in Syracuse, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

2.6 out of 5 from 3 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

We toured Sedgwick Heights for my mother-in-law. They have an enhanced assisted living, and we thought that was an advantage. We liked the friendliness of the people. The rooms were a nice size. It's an older facility, but it's well maintained. Things are clean, neat, and so forth. We liked it because it has the enhanced assisted living, which will give her some more support if she needs it. The staff was patient and answered all our questions. They have a recreation program and a little store, and that&a…

ElizabethJune 24, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

This is suppose to be an assisted living facility, my family member had no housekeeping for the year they were kept in there rooms because of covid, the room had rodent feces and urine, along with urine soaked roll of paper towels that was all chewed up. The room had not been dusted for the whole time. No help was given for putting clothing away, therefore the same clothing was wore day after day. The meals were terrible, usually cold or didn't received them. They blamed everything on Dementia. I was unable to…

sweet530May 8, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Sedgwick Heights has a lot of Medicaid people. There are 150 residents there and I don't think they're getting the proper care that they should be because there are so many people there. The rooms are semi-private. They have two people to a room and you have to get along with your roommate. The nurses have forgotten to come down to give my mom a shower a couple of times. The food is brought in and it is not very good at all. They have activities every week like Bingo, manicures, and trivia, but they don&a…

WandaJune 23, 2018Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Complimentary Transportation

Activities & engagement

  • Devotional Activities Offsite
  • Activities On-site

Outdoor spaces

  • Indoor Common Areas

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Sedgwick Heights – Syracuse, NY | CareOpenly