October 15, 2026 at 9:33 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
One Veterans Way, Knoxville, TN
★ 3.69 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 15, 2026 at 9:33 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 7:14 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe rooms are spacious. The home is beautiful, it does not look like a skilled nursing facility. The staff is amazing, Wound Care gets my highest praise, right beside the activities staff. My father has been in several skilled nursing facilities in many states. This one is, by far, the best I have seen. Better than all the others that the VA is willing to work with.
★★★★★
CriticalThey don’t have enuff staff ! And most of the residents need assistance getting out of bed !! Most residents lay in bed all day !! And if they are so busy they don’t have the time to help feed the ones who need help !! Please check before putting your family member here !! The deserve the best care !!!
★★★★★
PositiveThis is a fantastic home. My father, who has dementia, has been for about 5 years. He is kept clean and well fed. He always comments about the good food. The place is spotless. All homes are expensive, but this one was no more expensive than other places in Knoxville. Plus, the cost of diapers is covered. My dad is a difficult man to manage, especially with dementia, but they do a beautiful job with him. Most rooms are dual occupancy with a twin size bed, closet, and chest for each resident. He never participated i…
★★★★★
CriticalMost caregivers were caring but believe they are just overworked. My mom was there due to a stroke and was not able to talk. She ended up in the hospital while there due to neglect and she could not recover. Family was there most of the time but we assumed all of her needs were being taken care of and didn’t ask enough questions. Ask to see the chart, read throughly and never feel bad to question the care or lack of it. The therapy sessions were excellent. She had a feeding tube so can’t give a rating on food. The …
★★★★★
PositiveThis is a model facility. So impressed with everything they do. Nurses and everyone there are top notch and I cannot say enough good things. They have daily events and keep the residents engaged when possible. The day I took my father there birthday celebrations were taking place with live music and an ice cream social. The rooms are spacious, staff friendly and professional. If your loved one is a veteran you don't need to look any further. Just take a tour and you will see that this facility is second to non…
★★★★★
PositiveI liked Senator Ben Atchley State Veterans' Home. It was nicely settled and the landscaping was pleasing. As I entered, I had a good feeling about it. It was not ostentatious design-wise, but more on the practical side.
Verified overview
Skilled nursing
140 CMS-certified beds · CMS CCN 445484
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 15, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: TN Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.