Community profile

Solera at West Houston

2101 Greenhouse Road, Houston, TX

Skilled Nursing

★ 2.634 reviewsRead reviews

About the community

About Solera at West Houston

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 13, 2026 at 12:34 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:17 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.6 out of 5 from 34 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My family member stayed at Solera due to the medical attention that was required from a brain injury. During that period of time Solera and their staff did little or nothing to help and did not follow any of the medical instructions from the hospital and doctors. Solera was horrible and they treat their immobile patients very poorly. The administrative staff is confrontational, disrespectful and downright rude. The nursing staff sit at the center of the rehab facility on their cell phones text messaging, laughing a…

CPOUSNSeptember 1, 2026Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My husband was a patient previously at this facility .The building and rooms was very clean and the food was ok. The staff was amazing especially Ms. Kanika, the nurse manager was always so kind and prompt. Kanika is a God sent nurse who's friendly and always on point and take care of business. We really appreciated her assistance. We need more like her.

Ms. TroubleOctober 23, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Don't bother. They do not pay attention to detail. Your loved one will be waiting for hours to be checked on even after you call or not. This place is indeed a joke! Ridiculous short staffed. Not enough workers to help with your loved one is a bad sign! This review is an honest review. Don't consider this place.

KeyshaOctober 23, 2025Caring.com

★★★★★

Critical

Nice Overshadows the Real

A disappointment! It is only nice but on the inside, this place needs help! Not enough CNAs nor Nurses. No DON and no medical Nurse. None of them do their job well nor strive to do a good job. By all means, skip this place and find better. I know all of these places are horrible but if you can find better than here.

See category ratings
Cleanliness
2.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Staff
1.0 / 5
Keysha JOctober 23, 2025Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

Staff is not concerned about patients, my wife sat in soiled adult diaper for 12 hrs! Never had appropriate cleansing products ! Food was inedible, received 1 bath in almost 8 weeks! Think Twice, don’t be fooled by there reception

GenobJuly 26, 2024Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My aunt is a patient at Solera at West Houston. My family visited several nursing homes, before choosing Solera. The customer service is great and staff are very polite. My aunt never complain about the food. She really like Friday fish day. Thanks Solera for making my aunt time in a nursing home GREAT.

Eric DavisMarch 22, 2024Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 20, 2026

Campus care settings

Skilled nursing

Solera at West Houston

Capacity not published

Skilled nursing

Solera at West Houston

112 CMS-certified beds · CMS CCN 676310

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 13, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 14, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed October 19, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services3/5 overall CMS rating · 2/5 health inspection · 2/5 staffing · 7 recent-cycle deficienciesView the official record ↗

Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Solera at West Houston – Houston, TX | CareOpenly