★★★★★
PositiveOverall happy
Staff is responsive to requests but sometimes the request needs to be made again They could improve on the cleanliness by possibly hiring some additional staff. I would recommend Spring Hills Matawan to others looking.
Community profile
40 Freneau Avenue, Matawan, NJ
★ 3.39 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveStaff is responsive to requests but sometimes the request needs to be made again They could improve on the cleanliness by possibly hiring some additional staff. I would recommend Spring Hills Matawan to others looking.
★★★★★
CriticalThe place falls short on many issues. The care is sub par. The food is inconsistent, some meals are horrible. The laundry is a disaster. Everyone there seems friendly, but I believe they are short staffed which causes every department to suffer.
★★★★★
CriticalI recently visited my 90+ year-old uncle , whom I had not seen in over a year. Apparently, his dentures were lost approximately 10 months ago. Whenever he asks the staff about getting new dentures, he is told "They've been ordered." I mean really, how long does it take? The poor man has no teeth and is unable to chew his food. I spoke to a rep about the issue and was told that "Dawn" would phone me to discuss the matter. That was nearly two weeks ago and I've yet to receive a call. I&a…
★★★★★
CriticalTerrible facility. The new management is awful and the quality of care has gone down hill dramatically. The new director is horrible to deal with. Do not place your loved ones here.
★★★★★
CriticalPlease do not put your loved ones here. Under the new management the level of care is terrible. The new director is horrendous to deal with. The aide’s attitudes and care has definitely gone down. I would not recommend this place.
★★★★★
CriticalMy loved one is a resident at Spring Hills Matawan. The only difficult part is the business office/communication. The facility is very nice. The living area and common areas are nice, as well. The dining experience is very good. I would recommend this facility to family and friends! They really go the extra mile for their residents.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.