STANLEY POST ACUTE

Family member recently admitted and their phone system is horrible. Unable to obtain after hours contact and family is unable to call out. During business hours the main number typically goes to voicemail as does any direct number I have to administration. We are looking for an alternative facility because of this issue.

I am/was a resident of this facility

T The rooms were great the food was appetizing and the staff Treated me very well

I am/was a resident of this facility

I was at Stanley Post Acute. They needed some help with communication, especially with shift changes. The staff was wonderful for the most part, but it was the nurses that would get my meds mixed up. Their physical therapy was wonderful. If you needed a nurse they were a button away, but they needed more documentation for each patient. For three weeks they pretty much knew me, but there were still mistakes being made. The equipment was top tier though.

I am a friend or relative of a current/past resident

Unless you have the time to be on-site with your loved one, AND be their advocate, do not put your loved one here. My dad was in this facility for four weeks following a spinal infection. The only "good" part of his stay was his OT/PT professional. The personal care was totally lacking. The floor had garbage strewn about. Pillows, blankets and sheets were routinely stacked in a corner, on a chair or on the bedside commode. Room lighting was dim at best, except directly above the patient. The hallways were…

I'm still waiting for the administrator to return my call.