Storypoint Findlay

Beautiful appearance

Rooms are large & the place looks like a hotel when entering. Now that my love one has been here for 6 months, I realize that their focus is on appearance. Staff isn’t trained well. Activities are almost nonexistent.

Our family's experience

The StoryPoint Staff are kind ,attentive and skilled in redirection and calming methods. This approach greatly decreases episodes of confrontation and agitation for my Mom. When new dementia symptoms arise, nurses are prompt in giving layman level explanations and possible solutions. Lovely, clean interior with very safe lockdown memory care area. Mom's ability to walk unhindered is invaluable Food and activities very good We all feel she is safe,socializing and experiencing personalized outstanding care.

Peace of Mind

[name removed]my Sister, is living at StoryPoint in Findlay. Her girls moved [name removed] in on [date removed] weekend. She's doing very well. Eating nutritional meals and beginning to join in on a few activities. We, [names removed] and myself, are all very relieved that [name removed] is in such a nice and safe environment. 'A Place for Mom' was SO helpful getting in touch with numerous facilities. StoryPoint was chosen for several reasons. Quality of facility, Many options as far as activities along with wond…

*** WARNING**** My Grandparents signed a "Lifetime Contract" with Provision. They loved the space, the people, the food, and care my grandma was receiving in memory care. Now a year later, Story Point is gutting their services to save a penny. The friendly service is gone and the food is terrible with smaller servings (On BBQ rib day the residents were served 1 pork rib). The worst part is, Story Point demanding a new contract which is $900 extra per month on his already stretched income. So much for "Lifetime Cont…

A Family’s Experience at [community name removed] / Story Point: What We Wish We Had Known

I am sharing this to caution other families. When my parents first moved into [community name removed], they were very happy. They enjoyed their apartment, the food, and the caring staff, and felt they had found a great place to live. After management changed to Story Point, our experience shifted significantly. Staff turnover increased, food quality and quantity declined, and residents with lifetime contracts were later asked to sign new agreements with about a 30% increase, creating a major financial burden. W…

Great Building, Terrible service and morals

*** WARNING**** My Grandparents signed a "Lifetime Contract" with Provision. They loved the space, the people, the food, and care my grandma was receiving in memory care. Now a year later, Story Point is gutting their services to save a penny. The friendly service is gone and the food is terrible with smaller servings (On BBQ rib day the residents were served 1 pork rib). The worst part is, Story Point demanding a new contract which is $[removed] extra per month on his already stretched income. So much for "Lifetim…