Community profile

Storypoint Shaker Heights

17000 Van Aken Boulevard, Shaker Heights, OH

Assisted LivingMemory CareIndependent Living

★ 4.224 reviewsRead reviews

About the community

About Storypoint Shaker Heights

Finding the right senior living community means finding a place where your loved one can feel comfortable, supported, and at home, while giving you confidence in the care available each day. At StoryPoint Shaker Heights, assisted living and memory care options offer personalized support in a welcoming environment designed to meet changing needs. Assisted living offers help with daily needs such as dressing, bathing,…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,095/month

Care fees not included

Checked August 19, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$7,795/month

Care fees not included

Checked August 19, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$7,195/month

Care fees not included

Checked August 19, 2026
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Semi-Private

Memory Care

Published starting price

$5,945/month

Care fees not included

Checked August 19, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$5,095 observed · tracking future changes
$5,095Aug 19, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.2 out of 5 from 24 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

The rooms are exceptional and the floor plan was well thought out. It is homey and cozy. The facility is welcoming and the staff are friendly. The Associate Community Specialist that took me in the tour was professional and provided me with a wealth of information about the facility and other resources.

MarilynOctober 13, 2026Caring.com

★★★★★

Critical

Review for StoryPoint Shaker Heights

The building is beautiful inside. There are common areas on each floor that residents can use. Dining room staff are very, very nice, but service is often slow. Food selection and quality is hit or miss. They need more nurse's aides. There were times I had to wait 45 - 60 minutes for an aide after calling for one. Apartment size was adequate with large windows for lots of light.

AnonymousOctober 1, 2026Published source

★★★★★

Positive

Everything is okay.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnnoymousAugust 27, 2026Published source

★★★★★

Positive

Great Customer Service

Always Great Customer Service.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnnoymousAugust 27, 2026Published source

★★★★★

Positive

Facility is very organized

Facility is very organized and patients driven. Holistic care to the needs of each resident and consistently excels the model they strive for.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnnoymousAugust 27, 2026Published source

★★★★★

Positive

Our experience

Staff were quite encouraging trying to engage residents to join activities and eat in the dining room. 3 levels of care were available, 1, 2, or 3 person assisted care. The level of care is re-evaluated each month and each resident's monthly care fee is adjusted per month. The rent fee is by yearly contract. I felt the fees were very reasonable compared to other facilities. The care team tried to adequately provide the care needed but was always understaffed. This had caused delays when my husband urgently needed…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
2.0 / 5
Meals & Dining
5.0 / 5
LindaAugust 14, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room
  • Professional Chef
  • International Cuisine
  • Gluten-free
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • Room Service
  • Vegetarian
  • Anytime Dining
  • Restaurant Style Dining
  • No Sugar
  • Pureed Meals
  • Special Dining Programs

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Activities & engagement

  • Dances
  • Jewish Services
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Brain fitness / Dakim
  • Gardening Club
  • Current Events Club
  • Art Classes
  • Catholic Services
  • Montessori Programs
  • Pet-focused Programs
  • Reminiscence Programs
  • Cooking Club
  • Bible Study Group
  • Activities Off-site
  • Men's Club
  • Light Therapy Programs
  • Activities On-site
  • Community Service Programs
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Walking Club
  • Cards / Pinochle Club
  • Wine Tasting
  • Holiday Parties
  • Choir / Singing Club
  • Wii Bowling
  • Happy Hour
  • Live Well Programs
  • Other Religious Services
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Birthday Parties
  • Quilting or Sewing Club
  • Protestant Services
  • Qi Gong
  • Intergenerational Programs
  • Christian Services
  • Visiting Rabbi
  • Community Service Organizations
  • Trivia Games
  • Book Club
  • Forever Fit
  • Sensory-based Programs
  • Bridge Club
  • Karaoke
  • Stretching Classes
  • Tai Chi
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Resident Band or Musicians
  • Cooking Classes

Outdoor spaces

  • Beauty Salon
  • Outside Patio
  • Indoor Atrium
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • Private Bath
  • Outdoor Common Areas
  • Library
  • Barber Shop
  • TV Lounge
  • Indoor Common Areas
  • Billiards Lounge
  • Raised Garden Beds
  • Golf Course or Putting Green
  • Fitness Center
  • Ballroom
  • Arts and Crafts Center
  • Game Room
  • Piano or Organ
  • Movie or Theater Room

Apartment & room features

  • Ground Floor Units
  • Kitchenette
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Fireplaces
  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required