Community profile

StoryPoint West Bend

2130 Continental Dr, West Bend, WI

Assisted LivingIndependent LivingMemory Care

★ 4.032 reviewsRead reviews

About the community

About StoryPoint West Bend

We offer a new kind of retirement living at New Perspective Senior Living West Bend, nestled in vibrant West Bend, Wisconsin. In offering independent living, assisted living, and memory care services, we ensure that no matter the care level, everyone receives the support they need to lead a life of activity, leisure, and wellness. Cozy up near the fireplace, swim a lap in the indoor pool, or discover a new genre in…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,247/month

Care fees not included

Checked October 9, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,170/month

Care fees not included

Checked August 10, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$6,845/month

Care fees not included

Checked August 10, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$4,650/month

Care fees not included

Checked October 9, 2026
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Studio

Independent Living · 0 bedroom

Published starting price

$2,015/month

Care fees not included

Checked October 9, 2026
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1 Bedroom

Independent Living · 1 bedroom

Published starting price

$3,100/month

Care fees not included

Checked August 10, 2026
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2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$5,365/month

Care fees not included

Checked August 10, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$2,015 currently · −$60 since Aug 10, 2026
$2,075$2,015Aug 10, 2026Oct 9, 2026

Based on 2 observed source-published starting-price points. Dates are when we observed each value.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 9, 2026 at 4:01 PM PDT

    4 changes detected in this data refresh

    Operator information updated

    Operator changed from New Perspective Senior Living to StoryPoint Group, LLC.

    Published price updated

    Studio published price changed from $2,075 to $2,015.

    Published source ↗

    Published price updated

    Studio published price changed from $3,710 to $4,247.

    Published source ↗

    Published price updated

    Studio published price changed from $4,565 to $4,650.

    Published source ↗
  2. August 10, 2026 at 4:00 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to New Perspective Senior Living.

Family and resident feedback

4.0 out of 5 from 32 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

I like the independent living community and what it provides for my mother. We liked that it was also closer to my house. They definitely need to improve their night staff, knowing specifically what to do. If they're going to be taking care of people with special medical needs, then they need to make sure that they're trained correctly. The food was good, but for those people who are extremely diabetic, I would say they need to have a little more options. A lot of the stuff that they have is full of carbs…

Ana11August 11, 2026Caring.com

★★★★★

Positive

Overall a nice community

My Sister doesn't like a lot of the food choices and complains about how the staff is slow to respond and often can't assist her. Lots of great activities offered.

AnonymousSeptember 25, 2025Published source

★★★★★

Positive

Mom loves her new place

The building is beautifully decorated. There are lots of activities. The chef and servers are all very nice and the food choices are great. Everyone is very friendly and welcoming.

VickiJuly 30, 2025Published source

★★★★★

Positive

Very nice place.

Once we took a tour and saw all they have to offer my mom was happy to move there. The move and paperwork was simple. My mom loves the staff, food and all the activities that are available. Very friendly, happy place to live.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Vicki SOctober 9, 2024Published source

★★★★★

Positive

I work her as a CNA/RST and these residents are getting good care. I've been doing this for over 50 years. Everything including activities are good. The meals need much improvement. Overall happy reisdent.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
AnonymousAugust 28, 2024Published source

★★★★★

Critical

Poor experience, lack of care, never recommend

If I could give them a negative number I would. My mom passed away last October at new perspective. Their quality of care was awful. We paid for daily check ups to make sure she went to breakfast lunch and dinner. My mom wore adult depends and they were to empty her garbage every day, they did not enter her bathroom stunk of urine. They just didn't care for her very well. My sisters and I would go there. Take her to activities. Have lunch dinner whatever with her and nobody had been to see her all day. I started go…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Susan BAugust 20, 2024Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Meals Provided

Health & wellness

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Beautician
  • English

Activities & engagement

  • Activities Off-site
  • Activities On-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas
  • Swimming Pool

Apartment & room features

  • Wheelchair Accessible Showers
  • Bath Tubs
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
StoryPoint West Bend – West Bend, WI | CareOpenly