Community profile

SUSAN CARE HOME LLC

15842 West Mercer Lane, Surprise, AZ

★ 3.85 reviewsRead reviews

About the community

About SUSAN CARE HOME LLC

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

3.8 out of 5 from 5 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Highly recommended

Staff is really caring, the owner "[name removed]" goes above & beyond to make the resident & residents family feel welcomed, informed & comfortable. You can tell that this is where his heart is & coming from other assisted living facilities, this is a rarity. Being in healrhcare/skilled nursing administration for close to 40 years myself, I tend to dig deep into the facility for staffing ratios, cleanliness & quality care of patients/residents, including the state star ratings, & communication is very big for me, …

Verified ReviewFamily/friendResidential Care Home

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 5.0 / 5
Activities: 4.0 / 5
Staff: 5.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

This was an easy decision!

I wanted to find a place for my mom that was close to me and I was supposed to go on several tours, but when I first came here I loved it and never went anywhere else. The people are so nice and friendly they made it pretty easy to make a decision. The owner was very friendly and helpful. When I first walked into the house, I noticed that it’s very secure and no one can get out unless you know how to. I got trapped briefly because of how secure it is which was hilarious to me! When we moved my mom in, we didn’t hav…

Verified ReviewFamily/friendResidential Care Home

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5

★★★★★

Positive

Excellent Care

I feel such gratitude to the people operating the Susan Care Home in Surprise, AZ. My wonderful sister was a resident for approximately 9 years. Their loving, attentive care was outstanding for which I am very appreciative. Good luck in your future endeavors! Thank you, [name removed]

Family/friendResidential Care Home

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5

★★★★★

Positive

great place!

My mom was 95 years old and she was only there for two months. She was totally handicap and they took care of her every needs. I would give them all 10's but it only goes up to 5. They were so good to her, nice and caring. The food was excellent. I ate there with my twin brother sometimes. They made the last part of her life great!

Verified ReviewResidential Care Home

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5

★★★★★

Positive

A Place For Mom and Karen Reedy and Susan Care Home and Reme.

Mom passed away only 3 days less than a month while at Susan Care Home. During that brief time my family became close friends with the owner, Reme, his staff as well as with a few of the residents. Our experience includes exceptional consideration given to Mom's needs physically, emotionally and spiritually. The attention given to Mom by the staff was more than one could ask. Reme, owner, talked of his residents as his "family". He stated he has Christmas, Thanksgiving and holidays meals with "family". Susan Care H…

Verified ReviewFamily/friendResidential Care Home

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living, Board & Care Homes
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: October 22, 2026

Campus care settings

Assisted living

SUSAN CARE HOME LLC

Capacity not published

Classification and identity evidence

Why this community appears in these categories

Board & Care Homes

Current active Arizona Department of Health Services Assisted Living Home record from AZ Care Check. Arizona Revised Statutes section 36-401 defines an Assisted Living Home as an assisted living facility with resident rooms for ten or fewer residents. CareOpenly therefore uses the official home license type as a Board & Care proxy. The public map record does not expose the state license number, licensed capacity, operator relationship, current availability, price, or fees, so none are inferred.

Official-source proxy—not an official marketing classification · observed October 22, 2026

Board & Care Homes

Current active Arizona Department of Health Services Assisted Living Home record from AZ Care Check. Arizona Revised Statutes section 36-401 defines an Assisted Living Home as an assisted living facility with resident rooms for ten or fewer residents. Find With Care therefore uses the official home license type as a Board & Care proxy. The public map record does not expose the state license number, licensed capacity, operator relationship, current availability, price, or fees, so none are inferred.

Official-source proxy—not an official marketing classification · observed August 22, 2026

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

SUSAN CARE HOME LLC

About SUSAN CARE HOME LLC

3.8 out of 5 from 5 reviews

Highly recommended

This was an easy decision!

Excellent Care

great place!

A Place For Mom and Karen Reedy and Susan Care Home and Reme.

What we know from public sources

Campus care settings

SUSAN CARE HOME LLC

Why this community appears in these categories

Board & Care Homes

Board & Care Homes

Inspection and quality records

Questions to confirm with the community

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Nearby starting prices

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