TerraBella Marchbanks

The staff, especially the Sales Rep, [name removed], was very friendly and helpful during our visit. We knew the facility would be a perfect fit for my brother because of the cleanliness and atmosphere of the facility.

Review for TerraBella Marchbanks

Terra Bella is great. It took a few weeks for us mom and I to figure things out and get in a routine. She is now making friends and busy all day. I already have recommended them to others.

Perfect fit

I have found the staff to be personable and helpful. It just felt right from the moment we first took a tour.

TerraBella Marchbanks

It is an ok place better than some but it has its faults. Many of the residents complain of the food. It seems to me those who own Terra Belle are in it for the money. Just had a 10% increase for my friend. The place is kept clean and attractive. Things run on time.

Friendly staff

My experience was so much different from [Name Removed]. From her perspective, she liked many of the people who cared for her very much, especially the night crew as I recall. She wasn't a big fan of the food, she found it flavorless and often cold. She was the person who often sent the food back for a minute in the microwave. This was [Dates Removed] so may not be applicable today. As the nearest relative, I was kept in the loop about all the important stuff. Bills, the possibility of getting a dog, cable. The fol…

Review for TerraBella Marchbanks

Some of the staff are great and some are just there to get their shift done. The food is mediocre. The memory care unit always smells like human waste. They need to figure out the odor problem as it is always there in the entryway near the dining room. I think possibly the bathroom area where they help their incontinent residents needs to be moved away from entryway and dining room. One more issue with MC - their residents are always in other resident's rooms uninvited. Obviously, they do not understand that they…