The Colonnade at West Ashley

I recently had a tour and as we were sitting there I was convinced we would acquire a room for my mom. I loved that it was cozy and not too many clients. The drawback I found was the size of the rooms for the clients. I know my mom would not have preferred such a small room. Otherwise everything else was a winner.

A friendly, caring place.

I give all 8 categories a "5". It's an awesome place. I have put my husband there in the memory care section. From the minute I walk in, I felt comfortable. My husband's in the memory care unit. There are no dead end halls. The common area is in the middle of a circle. If a patient gets lost, he/she can keep walking and eventually get back to his/her room. All the rooms have windows for natural light. Everyone has been helpful, kind and patient. The Colonnade is going through a major renovation. Most of the work …

Colonnade was a very nice place. Clean and many social events. As a result of their evaluation of my wife they did not offer us an opportunity to be part of their community.

When you realize you need help

Apartment size was great. The staff, both administrative and caregivers were helpful and willing to answer any questions. The place was always clean. I wish there were more activities. Quite often the caregivers had everyone sitting in front of the television

Our experience

My overall experience with The Colonnade has been a 5-star experience all around. The staff and community have been wonderful, and we have been very pleased with the care and support provided. The VA paperwork process took over 45 days to be returned, which caused some stress and challenges, but that was outside of The Colonnade’s control. Overall, we are very grateful for the positive experience we’ve had.

Review for The Colonnade at West Ashley

I thought it was a great experience overall. I think that it would be helpful for the facilities to offer new residents the same type of tour and introduction they do with families that are searching for senior living. Once my mother moved in, we had lots of questions about logistical stuff. I felt bad always reaching out to the executive director but she was the only person whose contact information I had. She was always responsive and kind, but I do think having a brochure and providing a tour when moving in woul…