★★★★★
CriticalI am a friend or relative of a current/past resident
My mom had three ribs broken while living here and had to stay in the hospital for months. She was covered in bruises at varying stages of healing. She had UTI I had diagnosed, and an infected foot I had to take her to get treated. The Cottages director actually called Adult Protective Services on ME for the attack, and the case was dropped immediately. The food is not nutritious (I bought my mom's food and visited regularly to ensure she was eating healthy) and it's often undercooked. This facility is no…