Community profile

The Cottages of Mill Creek

13200 10th Dr SE, Mill Creek, WA

Memory Care

★ 2.33 reviewsRead reviews

About the community

About The Cottages of Mill Creek

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

2.3 out of 5 from 3 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My mom had three ribs broken while living here and had to stay in the hospital for months. She was covered in bruises at varying stages of healing. She had UTI I had diagnosed, and an infected foot I had to take her to get treated. The Cottages director actually called Adult Protective Services on ME for the attack, and the case was dropped immediately. The food is not nutritious (I bought my mom's food and visited regularly to ensure she was eating healthy) and it's often undercooked. This facility is no…

GinaBAugust 20, 2025Caring.com

★★★★★

Critical

I visited this facility

The Cottages at Mill Creek was not the right setting for my mother-in-law; however, I think the staff was very compassionate with their patient plan, specifically what they need to do and how they need to keep busy. They had friendly staff and the manager was very nice; however, it wasn't a good fit for what we thought my mother-in-law would be able to deal with. We didn't really get to see the rooms too much. They were very small. Also, they did not have any space available. It looked like the place need…

PaulaFebruary 12, 2018Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

The Cottages at Mill Creek was a good place for people with Alzheimer's and dementia. It had small units with 10 residents in each. They didn't have too many amenities because all their residents were quite far along in dementia. They had some activities for their residents but not a lot. The dining area was also part of the living area where the residents sit most of the day. The food was institutional, but my mother never complained about it. The rooms were small with enough space for a bed, a chair, an…

LizFebruary 6, 2018Caring.com

★★★★★

Critical

Not recommended

My mom was a resident here and recently passed. She was hospitalized for 5 days before passing. We did not get one call or inquiry from management. Not one. There were some caring staff during her stay. We are thankful for that. Management was always slow to respond, showed no empathy for any question or concern we raised. Staff turnover is very high. I would not recommend this place for elder or memory care. I think there is some poor and indifferent management going on here.

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
AnonymousJanuary 10, 2017Published source

Verified overview

What we know from public sources

Care options
Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required