★★★★★
PositiveI am a friend or relative of a current/past resident
Staff was very helpful and polite. My family member always has good things to say and I am at peace knowing they are in great hands ❤️
Community profile
12 John Street, Middletown, NY
★ 5.04 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveStaff was very helpful and polite. My family member always has good things to say and I am at peace knowing they are in great hands ❤️
★★★★★
CriticalThere were 3 or more people outside smoking. I said I had an appointment and was told I didn't have one. I had the time wrong for my appointment and I left and did not go back for the tour. I didn't like the look or feel of the place.
★★★★★
PositiveThe Eliot at Erie Station houses only approximately 100 residents. They offer three meals a day, laundry washed and folded, room cleaned, and bed made every day. They have a chain of command for any complaints. The staff is really good, and I get my meds every day. They'd send somebody upstairs to get my meds to me if they forgot them. They're very good at what they do. They have a DJ, celebrate birthdays, and go to the Wal-Mart or the Rosemont. One of their cooks used to own a restaurant in Middletown, s…
★★★★★
PositiveWhen I walked in to The Eliot I immediately noticed the staff were smiling, residents looked happy and were having a great time at activities, everyone said hello as I walked by! David was able to answer all my questions and Nicole ran the office like a true professional. When my Dad is finally ready to make a decision, The Eliot is definitely on top of the list.
★★★★★
PositiveWe have met with Eli at the home and we are so impressed with the knowledge, information, and comfort he has provided. If you need someone who is on the ball, can get things done, and be mindful of your family concerns look no further.
★★★★★
PositiveWe have met with [Removed] at the home and we are so impressed with the knowledge, information, and comfort he has provided. If you need someone who is on the ball, can get things done, and be mindful of your family concerns look no further.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.