Community profile

The Grand Hills Castle

13050 Cleveland Avenue, New Berlin, WI

Assisted LivingMemory CareIndependent Living

7 published reviews availableRead reviews

About the community

About The Grand Hills Castle

The Grand Hills Castle, a Castle Senior Living community, provides assisted living and memory care in the embrace of timbered acreage adjacent to a golf course in New Berlin, Wisconsin. Our stone-accented, craftsman-style community building features modern interiors with floor-to-ceiling windows that provide pleasant, natural lighting in our many common areas found along the stretches of our indoor, streetscape…

Family and resident feedback

7 published reviews available

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.

★★★★★

Positive

Recommended

Seemed to be a smooth process. My loved one had a lot of the paperwork move in work. We would recommend the facility. The best thing is all residents can walk around the facility, they are not locked in. They get a bracelet to wear that activates alarm if they try to access outside without supervision. A nice enclosed courtyard. Staff seems nice. Food is okay, but nothing special. They have activities that my mom participates in, like an exercise class, and cream socials.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousDecember 30, 2023Published source

★★★★★

Critical

Mom loved The Grand Hills Castle!

I always thought it was a great place, and I still do. Mom loved living there. The problem is my mother passed away two months ago and first they told me I don't get her security deposit back. I had to go up to the higher levels, then they told me I do get part of her security deposit back. Still waiting on it. It's the management that does not know what each one is doing. Sad but true. No matter what has occurred since mom's death, she absolutely loved living there and that was the most important thing for us kids…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
GailMay 5, 2023Published source

★★★★★

Positive

The Grand Hills Castle review

My mother loved the place and she was very happy there. My mom liked that they brought a priest for mass. She liked the activities they had and food was good. I would recommend The Grand Hill Castle to other families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
JanApril 26, 2023Published source

★★★★★

Positive

This was a nice community.

AnonymousSeptember 7, 2021Published source

★★★★★

Positive

Our family was able to have an in person tour and it was very nice, it was before the pandemic so we were able to see a lot of what the community had to offer.

anonymousJuly 9, 2021Published source

★★★★★

Positive

Family care. Nice room. More expensive plus incontinent supplies plus bed alarm.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
AnonymousSeptember 4, 2020Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegan
  • Pureed Meals
  • No Sugar
  • Restaurant Style Dining
  • Anytime Dining
  • Vegetarian
  • Meals Provided
  • Guest Meals
  • Private Dining Room

Health & wellness

  • Non-Ambulatory Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • German
  • English

Activities & engagement

  • Holiday Parties
  • Wii Bowling
  • Trivia Games
  • Activities Off-site
  • Activities On-site
  • Men's Club
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Intergenerational Programs
  • Gardening Club
  • Brain fitness / Dakim
  • Catholic Services
  • Art Classes
  • Pet-focused Programs
  • Cooking Club
  • Reminiscence Programs
  • Day Trips and Outings
  • BBQs or Picnics
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Dances

Outdoor spaces

  • Indoor Common Areas
  • TV Lounge
  • Main Street Shops
  • Central Fireplace
  • Outside Patio
  • Meeting Room
  • Beauty Salon
  • Private Bath
  • Outdoor Common Areas
  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds
  • Game Room

Apartment & room features

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV
  • Ground Floor Units
  • Full kitchen
  • Kitchenette
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required