Community profile

The Grand Rehabilitation and Nursing At Pawling

9 Reservoir Road, Pawling, NY

Skilled Nursing

★ 3.726 reviewsRead reviews

About the community

About The Grand Rehabilitation and Nursing At Pawling

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 24, 2026 at 6:00 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.7 out of 5 from 26 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

Sadly I am forced to give this dump a star, nothing about this place merits a star My wife would have received better care at an animal shelter Upper management here is disgraceful, uncaring, unfeeling uninterested in patients needs in the slightest If you have a question about your loved one’s care, good luck trying to find someone in management they put the invisible man to shame There really aren’t adjectives yet created to describe just how utterly awful this dump is

DanPanMay 1, 2026Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I visited my friend last weekend at The Grand and I was SHOCKED to see NO ONE st the Nurses Station and the MEDICINE SUPPLY ROOM DOOR was Wide Open and not “1” Nurse/Aide was to be found. My friend is very pleased with the PT & In House Dialysis’ BUT everything else SUCKS and would not want a DOG st be admitted here. She waited 3 hrs for someone to bring her meds (unacceptable) and all she is told is “we are Short Staffed”. There are just a FEW aides who are very helpful but that’s all….some are very RUDE and c…

PauletteJune 20, 2024Caring.com

★★★★★

Critical

Prisoners Treated Better in Prison

Another night after 9:30pm spent on the phone for several HOURS trying to get ahold of someone to take care of basic needs for my mom at The Grand Rehabilitation and Nursing at Pawling. It is now after midnight …. After listening to the phone ring thousands of times, some people answering, transferring the phone and being hung up on multiple times before I can say a word… I want anyone who is interested to read this and decide if this is the place you want your loved one to reside. My mother has been sitting on a …

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Jan HOctober 28, 2023Published source

★★★★★

Critical

I am/was a resident of this facility

They claim to care about your comfort which some do but it's really all about the $$ for them. The only unit that gets reasonably decent care is unit 200. The residents are given supplies for cleanliness and care. The other units have bare bones. The rooms are decent but small. Some of the staff are caring and others are horrible and don't belong in healthcare especially in a facility like this! The activities department is awesome.

Lisa BruceMarch 7, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

they left my friend bleeding in the hallway. then waited 8 days to send him to the hospital or test his blood. after me pleading with them to do so. and they lied about the whole affair.

Ed PetersonAugust 9, 2021Caring.com

★★★★★

Positive

The Grand is Grand

With long term IV medication and the need for P/T and O/T the Grand at Pawling was available. Having received negative feed back, My wife and I made the right decision. Everyone from administration to staff welcomed us with an open bed [date removed]. And because of the Covid outbreak they made [name removed] as comfortable as possible but also she became a patient of this nasty virus. With the awesome help of the administration and nursing staff they made this lonely 4 month stay tolerable. [names removed] are the…

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
JohnAugust 3, 2020Published source

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 24, 2026

Campus care settings

Skilled nursing

The Grand Rehabilitation and Nursing At Pawling

122 CMS-certified beds · CMS CCN 335458

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 24, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NY Medicaid

Payer: NY Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 3/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Grand Rehabilitation and Nursing At Pawling – Pawling, NY | CareOpenly