October 21, 2026 at 5:42 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
1657 Sunset Ave, Utica, NY
★ 2.33 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 21, 2026 at 5:42 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:41 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI'm still in The Grand Rehabilitation and Nursing at Utica. If you ask for help from somebody it might take an hour or two hours, or they may not come at all. There's a variety of selection for the food. And sometimes there's not enough people working, or there's too many people working. Someday they would have ten to 15 people come in and out of the room, and at other days you have nobody coming in and out of your room. I'm paying thousand dollars a month just for a room, and to me, it&apo…
★★★★★
CriticalMy brother is at The Grand Rehabilitation And Nursing At Utica. What I like best about the place is that the staff is very good and attentive. They try their best. The least I think would be the accommodations. They're subpar and not even as good as a hospital room. They're cold and sparse, but the staff is good with what they've got. It's not their fault that there's broken furniture and broken TVs. They have activities. I remember around the holidays there was like Ugly Sweater Day and th…
★★★★★
CriticalIn the 6 months my son has been in heritage he has received the worst treatment. He has ms and is not cleaned up or turned on a regular basis without calling someone. IT takes them a long time to come. The food is small in quantity and very unappetizing. Bolonga sandwiches for dinner.
Verified overview
Skilled nursing
220 CMS-certified beds · CMS CCN 335600
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 21, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 22, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.