The Legacy at Oak Hill

Updated Review from 11-2025

If you see my previous review, it had nothing but glowing remarks for the Legacy at Oak Hill. At the time, that was our experience and I stand by everything that was said. Since new management has taken over, there have been a plethora of issues, the least of which being lack of communication on care plans and staff changes at the facility. Specifically in Memory Care, they are understaffed and it's to the detriment of the residents. There were days I would come to visit and not see a single worker on the floor, o…

Management needs to step up

My father lived in both the AL and MC wings of this facility when it was first opened in 2015 and 2016. At the time, it was well-managed and well-staffed. The amenities were many, building maintained and clean, food appetizing. Years later when my mother-in-law needed a safe place to be cared for during her dementia journey, after visiting numerous places this was the home we chose. When she moved into MC Jan 2025, her room was kept clean, the food was delicious, the shared community spaces were well-maintained, an…

Our family's experience

He was very satisfied with the room - it was very clean (and much larger than we expected - we had assumed it would be just one room but it was a 1-bedroom apartment with living area and kitchenette) and he had no complaints about the daily maintenance. When we toured the place prior to contracting with them for respite care, there were several activity/craft rooms we passed, signs posted in the elevators and elsewhere advertising upcoming social and educational events, and the residents we observed seemed very com…

I was pleased with how clean the place was and how the staff who met with me were very transparent. I would feel comfortable having my loved one stay here. I liked how the community felt "cozy". You could sense that the staff really care about the residents. I also like that they have monthly family nights where the family is welcomed into the community. I also like how the dining room doubles as an activity space. I would think this would cause less confusion overall for the residents in memory care.

The Legacy has been a wonderful place for my dad transitioning into this next stage in life. Everyone is so friendly and helpful land is only a button push away if any help is needed. Food and activities are also first rate.

Life here is a good value friendly, safe, helpful.