Community profile

The Manor of Novi

24500 Meadowbrook Rd, Novi, MI

Skilled Nursing

★ 3.08 reviewsRead reviews

About the community

About The Manor of Novi

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 23, 2026 at 7:39 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:30 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.0 out of 5 from 8 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

we want to share our bad experiences when Vino physical therapist treated our loved ones in your rehab . Some of Vino's style of therapy are; Lack of Follow-Up: he doesn’t address issues we raise about poor posture or discomfort, it shows a lack of commitment to our progress. Ignoring Symptoms: he always overlooks specific pain experiences we describe, they may not be adjusting our treatment to suit our needs. Rigid Protocols: he sticks to a one-size-fits-all approach without considering our unique movement pa…

phebeApril 6, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I wouldn't recommend The Manor of Novi if my dog's fleas needed care. It's a very clean facility. It doesn't smell when you walk in. It is very clean physically. However the social workers are unsympathetic, and the administrative staff has been less than helpful as far as my friend's Medicaid application. I can't move my friend from there because there isn't anywhere else I can take her to at this moment. As for the food, my friend told us it's not usually very good. But she…

Reviewer#RD0103pJanuary 8, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I would highly recommend NOT sending your loved one to this facility. You can't visit without an appointment, OK I get it COVID. They don't answer their phones, took no information when patient was admitted, when we did get to talk to someone contradicted themselves. Their excuse...it's a holiday weekend. RUN AWAY from this place!! We already transferred our family member outta this place!!

Yoga MarkJune 5, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Everyone is very kind and helpful.

lybmMay 8, 2019Caring.com

★★★★★

Critical

I am/was a resident of this facility

never going back. found the nursing assistants to be impatient and mean, not to mention a little rougher than they needed to be. the fact that they had almost all of the help in the dining room at mealtime is definitely a sign they are understaffed. tolerable, but not worth the time spent there. therapy staff very pleasant and helpful. got great therapy while i was there.

sisterbirdJune 6, 2015Caring.com

★★★★★

Critical

I am a friend or relative of resident

Once I got to the facility i was pleased to see the outside. Was clean and neat. However, once i got inside this is where things got a little skeptical. The smell was putrid. The patients were all over. It also seemed short of staff. The attitudes of the nurses were umm not friendly at all..each nurse seemed to busy or extremely agitated to even answer simple questions, things that were very pertinant to the patient. I also observed that patients that needed more assistance seemed to not be looked after as they sho…

family friendSeptember 30, 2013Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 23, 2026

Campus care settings

Skilled nursing

The Manor of Novi

130 CMS-certified beds · CMS CCN 235529

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 23, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 24, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

MI Medicaid

Payer: MI Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 1/5 health inspection · 2/5 staffing · 20 recent-cycle deficienciesView the official record ↗

Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required