October 23, 2026 at 7:39 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 23, 2026 at 7:39 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:30 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
Criticalwe want to share our bad experiences when Vino physical therapist treated our loved ones in your rehab . Some of Vino's style of therapy are; Lack of Follow-Up: he doesn’t address issues we raise about poor posture or discomfort, it shows a lack of commitment to our progress. Ignoring Symptoms: he always overlooks specific pain experiences we describe, they may not be adjusting our treatment to suit our needs. Rigid Protocols: he sticks to a one-size-fits-all approach without considering our unique movement pa…
★★★★★
CriticalI wouldn't recommend The Manor of Novi if my dog's fleas needed care. It's a very clean facility. It doesn't smell when you walk in. It is very clean physically. However the social workers are unsympathetic, and the administrative staff has been less than helpful as far as my friend's Medicaid application. I can't move my friend from there because there isn't anywhere else I can take her to at this moment. As for the food, my friend told us it's not usually very good. But she…
★★★★★
CriticalI would highly recommend NOT sending your loved one to this facility. You can't visit without an appointment, OK I get it COVID. They don't answer their phones, took no information when patient was admitted, when we did get to talk to someone contradicted themselves. Their excuse...it's a holiday weekend. RUN AWAY from this place!! We already transferred our family member outta this place!!
★★★★★
PositiveEveryone is very kind and helpful.
★★★★★
Criticalnever going back. found the nursing assistants to be impatient and mean, not to mention a little rougher than they needed to be. the fact that they had almost all of the help in the dining room at mealtime is definitely a sign they are understaffed. tolerable, but not worth the time spent there. therapy staff very pleasant and helpful. got great therapy while i was there.
★★★★★
CriticalOnce I got to the facility i was pleased to see the outside. Was clean and neat. However, once i got inside this is where things got a little skeptical. The smell was putrid. The patients were all over. It also seemed short of staff. The attitudes of the nurses were umm not friendly at all..each nurse seemed to busy or extremely agitated to even answer simple questions, things that were very pertinant to the patient. I also observed that patients that needed more assistance seemed to not be looked after as they sho…
Verified overview
Skilled nursing
130 CMS-certified beds · CMS CCN 235529
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 23, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 24, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: MI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.