October 21, 2026 at 5:42 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
1800 Butterfield Ave, Utica, NY
★ 1.05 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 21, 2026 at 5:42 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:40 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalWell my mom was a resident at The Pines in Utica NY for over a year and while in the beginning her care was great and the staff was very caring she has been in and out of the hospital at the Wynn for most of her stay due to the fact that she has a trachea however while still in the hospital as of this date we were informed that they packed all of her belongings and told us that her bed was gone so now we have no place to send my mom back to. I also would like to state that as I said moms care was great until the la…
★★★★★
CriticalHORRIBLE PLACE TO REHAB! My mom had a fall at the end of Feb 2024. We "thought's The Pines sounded good for my mom...it wasn't!! They did very little actual rehab for my mom!! All they did was stick her in a wheelchair for hours OR keep her in bed!! Several times when I stopped by for a visit, her depends were soaked with urine!! The Director of Rehab was useless, and cared solely about the money!! They wanted my mom to stay 8 more weeks??? Why?? So they can get the $400 a day they charged Medicaid!!…
★★★★★
Criticalmy wife had a stroke, has no movement on left side. She had a band on her arm saying fall risk and it was in her medical record. The staff would put her in the wheelchair and park her in the hallway and forget about her and not watch her. 3 times I bitched about them not watching her because she almost fell out of the wheelchair. The 4th time I bicthed was when she did fell out and no staff told me about it. My wife had bruises and cuts on her legs. The whole place should be shut down. Everything about the place su…
★★★★★
CriticalThis is truly the worse place for any kind of rehab. I hope anybody that is thinking of putting their family member or a loved one into this place, read this and thinks twice. My father went here from the hospital for rehab and came home practically an invalid. Instead of being treated like a rehab patient and given the proper therapy, he was treated like a nursing home resident. Which is very sad to say how they treat their patients. He only received therapy once a day and after therapy he was placed in bed or a w…
★★★★★
CriticalThis is the worst place I have ever encountered. My step-father was a resident there for about 12 hours in February 2011, he was in decent health when entering the facility, he was there because of having a leg amputated below the knee, the head nurse that was on when he was admitted was less than personable, He came in after regularly scheduled meals so my mother asked them to get him something to eat but the head nurse said all they could get him was jello or pudding, he was diabetic he needed a meal, so we ended…
Verified overview
Skilled nursing
Capacity not published
Skilled nursing
117 CMS-certified beds · CMS CCN 335374
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 21, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 22, 2026Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.
Official-source proxy—not an official marketing classification · observed October 23, 2026Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.
Official-source proxy—not an official marketing classification · observed October 23, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026In-network record
Payer: Devoted Health · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.
Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026Certified provider record
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.