Community profile

The Pointe at Jacksonville

20 Jacksonville Place, Jacksonville, IL

Assisted LivingIndependent LivingMemory Care

★ 4.01 reviewsRead reviews

About the community

About The Pointe at Jacksonville

Located out among the green prairies of Southern Illinois, The Pointe at Jacksonville rests on a spacious campus surrounded by manicured lawns and rolling fields. Centered between St. Louis and Peoria, the community provides assisted living and a wealth of amenities that help create a wonderful living environment. With respect for each individual’s independence, the dedicated staff offers personalized care and…

Family and resident feedback

4.0 out of 5 from 1 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

The Pointe-A Caring Home

Even though my time was short with the Pointe due to Moms death, I was pleased with the whole process and the staff was wonderful - they were so kind and caring.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
PatMay 30, 2023Published source

★★★★★

Positive

I visited this facility

I liked that The Pointe At Jacksonville has 24-hour nursing care. The food that they offer was really good. Everything was superb. They have a full-time activity director that helps residents make sure they stay active and they encourage them to walk every day. My mother-in-law loves gardening and they have a whole set up where they can go and plant flowers (if weather permitting). The lady that gave the tour was very informative. She knew the answers to all of our questions. She also went the extra mile and let us…

DeniseApril 26, 2023Caring.com

★★★★★

Positive

I was very pleased with the entire experience. I would tell them to encourage their loved ones to move there. Not only were the employees kind and helpful but the residents were friendly. Staff members are very caring.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
PKSeptember 19, 2022Published source

★★★★★

Positive

The Pointe at Jacksonville is a wonderful place. The remodeling being done is beautiful. The staff is always pleasant and very helpful to visitors and residents. The rooms are spacious and very nice. They always have some kind of activity for the residents which is great! Also the food is very good and the snack bar that is available 24 hours is awesome!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Julie GJune 23, 2021Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Guest Meals
  • Meals Provided
  • Anytime Dining
  • Restaurant Style Dining
  • Private Dining Room

Health & wellness

  • Diabetic Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services

Services & convenience

  • Uncovered Parking
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Resident Parking Available
  • Complimentary Transportation

Activities & engagement

  • Cooking Classes
  • BBQs or Picnics
  • Birthday Parties
  • Dances
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Gardening Club
  • Intergenerational Programs
  • Art Classes
  • Activities Off-site
  • Trivia Games
  • Activities On-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Wine Tasting
  • Holiday Parties
  • Wii Bowling
  • Sensory-based Programs
  • Happy Hour
  • Live Well Programs
  • Karaoke
  • Stretching Classes
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Educational Speakers / Life Long Learning

Outdoor spaces

  • Private Bath
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio
  • Library
  • Central Fireplace
  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Fitness Center
  • Billiards Lounge
  • Raised Garden Beds
  • Arts and Crafts Center
  • Game Room
  • Piano or Organ

Apartment & room features

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required