October 29, 2026 at 3:48 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
THE RESERVE AT SPRING HILL
2000 Reserve Boulevard, Spring Hill, TN
★ 3.64 reviewsRead reviews
About the community
About THE RESERVE AT SPRING HILL
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
3.6 out of 5 from 4 reviews
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveWonderful Experience at the Reserve Spring Hill.
Extremely clean and nice décor throughout. There are quite a few activities for Assisted Living residents if they choose to participate. Very nice looking outdoor appearance and grounds with areas for residents to BBQ and do outdoor activities. Staff are very very nice, polite and helpful. The coordinator was knowledgeable and spent time with me as a prospective client to give details, an excellent tour, and always accommodating when questions were asked. The food is excellent, always lots of choices. [name removed…
★★★★★
PositiveGreat experience
Arrived at my wits end. Mom needed round the clock care (broken arm) and me and my wife had done it for 2 1/2 weeks. We were inquiring about respite care and [name removed] had an idea that we should go talk to her PCP and her pitiful one day a week PT and OT. We did as she instructed and after a couple weeks insurance finally approved a stay. The Reserve is top notch, especially their admin and PT/OT. They were the first and only place we went.
★★★★★
CriticalHorrible Experience
My mother was at The Reserve for less than a week in January 2025 for skilled nursing and PT. It was one of the worst experiences we’ve had. We were never given a care plan, were told that my mother was un-skillable and that she had to be moved to a different facility. They informed us that if we didn’t private pay, there was a facility in Nashville that would take her but no facility closer would. We did find her a facility in our hometown and had a care plan within days and she was skillable. On transport day, we…
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother is at the Reserve at Spring Hill. They're very, very attentive in terms of the nursing care, and very responsive. The facility itself is very well maintained and immaculately appointed. It's a beautiful place to be. My mom is there for physical therapy, and once she gets back to baseline, she's out of there. We've not explored all that there is to do there because she's not going to be a permanent resident there. She's there to get physical therapy, to be cared for while she&…
★★★★★
CriticalHorrible
Horrible place to take a loved one. They treated my father terrible because he was up moving around and not confined to a bed for his rehab. They were very un compassionate and didn’t want to take the time to redirect him at all.
★★★★★
CriticalI am a friend or relative of a current/past resident
My mom is a resident of The Reserve at Spring Hill. It is beautiful. It's set up very well, and everybody has been very nice. It was just very quiet, it was well-lit, and everybody has been nice. They leave the rooms undecorated because they don't allow the residents to hang things on the wall. So, when you first get there, it's undecorated. But it was a good-sized room and set up well. Everything is straight up what you would expect. She is needing assistance with everything, and they are bringing t…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 29, 2026
Campus care settings
Skilled nursing
THE RESERVE AT SPRING HILL
68 CMS-certified beds · CMS CCN 445531
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 29, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 445531 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicare
CMS provider type: Medicare
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 29, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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