The Suites at Sugarmill Point

The Suites at Sugarmill Point review

The friendliness of the staff gets a 5+. Mom was not eating much by the time she arrived and was bedridden so could not participate in activities. My only regret is that we didn't move her sooner, so she could have been taken care of when she was mobile. I was able to call and ask about her and the staff would apprise me about how she slept, if she was eating etc. They also took the phone to her so I could talk to her and tell me what she was trying to say, if it was garbled. One day when we were talking she told m…

Review for The Suites at Sugarmill Point

It's a great place with very small homey feel. Makes you feel more confident in the care your loved ones getting.

Couldn't Ask For A Better Community

The staff is very friendly and helpful. Very experienced with patients with all levels of dementia. I feel I can trust that they'll go above and beyond to make sure my loved one is comfortable in these last years of his life.

I toured this community and it was good. Cleanliness and friendliness were good, also.

I toured this facility. I did not like the facility based on the tour. During the tour, 2 separate staff members were sitting in the corner playing on their phones. One of them I saw twice, still playing on the phone. This told me it was a normal occurrence. I also asked the Director if there were any residents from my mom's town. She not only named the person, but also gave me her diagnosis & condition status! During the tour, she also made a negative comment about one of the residents holding a baby doll! I certa…

Fantastic Care

The Suites at Sugarmill Point was wonderful. I just wish we had gotten our loved one there so much sooner than we did. The care was fantastic. They coordinated well with hospice and were always able to tell me how she was doing when I called. The staff were wonderful, and they were very helpful to me in facilitating phone conversations with my mom. They were compassionate when she passed away. I couldn't have asked for anything better. It was worth every penny to know she was comfortable there and being well taken …