October 17, 2026 at 10:34 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
The Villages on MacArthur
3443 N MacArthur Blvd, Irving, TX
★ 0.533 reviewsRead reviews
About the community
About The Villages on MacArthur
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:18 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
0.5 out of 5 from 33 reviews
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI did not receive the care I needed they said it was all my fault.
Went in to this facility from my surgery for after care of my total knee replacement and within one week I had to go to the ER for a bladder retention. The ER stated I needed to get it removed in a week and see a urologist and nothing has been done. I am not getting diaper changes only every 4 hours. Not receiving the proper PT I need on my knee only had PT twice. They want to do upper body exercises. I had a heated conversation with the PT manager who pushed me. The brought me to my room and left me in the wheelch…
★★★★★
CriticalI am a friend or relative of a current/past resident
On our first night there, we asked for a bed side commode and we were total for my mom to just poop in her diaper and they would clean her up later. And then that night my mom keep asking in go to the bathroom and no one come to help. She had to side in her dirty diaper all of night. She left the facility the next day due to bad service.
★★★★★
PositiveI visited this facility
It seemed like a decent facility, from what little I recall. I did not go far into assessing the facility because my relative lived out of state, and I did not have enough information about her health status at the time. I do recall the staff person being very helpful, though I was unable to use the help.
★★★★★
CriticalI am a friend or relative of a current/past resident
Our experience with The Villages lack of care was horrible. I do not use that word lightly. Response time for nurse "calls" typically took an hour or more. And there were times that no one responded at all. The Administrator interaction from Alex, was hostile regularly. And Erica from the business office, in a word, was a bully. If my friend and resident didn't have someone as an advocate there regularly, she would have died prematurely many months ago. Also, the Director of Nursing, Obi, exhibited a…
★★★★★
PositiveKind
[name removed] is a terrific and kind staff member who will go above and beyond to get the job done. She's always happy and very pleasant to the residents. You can see her smile through her mask. Thank you [name removed] for all you do for the residents and staff.
★★★★★
CriticalI am a friend or relative of a current/past resident
My friend has been in here twice in as many months. The so called care did nothing to prepare for her home going. Last time one day after testing positive for Covid they were taken home to fend for themselves. 85 yr old, to weak to get around by self and lives by themselves. No family to assist. Had no food in the house even if strong enough to fix it. Why??? Because her insurance was up. No compassion for human life, no preparation to ensure the patient was strong enough to go home not to mention they tested posit…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
The Villages on MacArthur
124 CMS-certified beds · CMS CCN 676358
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 17, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 18, 2026- CMS CCN: 676358 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
TX Medicaid
Payer: TX Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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