Community profile

The Waterfalls

400 Cassata Rd, Lake Ronkonkoma, NY

Independent Living

5 published reviews availableRead reviews

About the community

About The Waterfalls

The Waterfalls in Lake Ronkonkoma, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

5 published reviews available

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.

★★★★★

Positive

Absolutely Wonderful Place!

I have lived here for about 20 years (basically since the complex opened) and I have never experienced better service. The landscape has looked absolutely incredible, the people that live here are extremely welcoming, and I have never felt this comfortable since living in my childhood home. First, every aspect of the management here is exceptional. They listen to any tenant’s issues and are extremely efficient. Second, even though I have experienced a minimal amount of issues, the maintenance staff have always been…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousDecember 21, 2019Published source

★★★★★

Critical

I went here with my mom to look for my parents. My father is a paralyzed veteran so we were scouting at apartments that could work for them, it's not easy to get him in and out of a car. It takes 2 people just to get him in and out of the car - so for that was the reason we were scouting it, just me and my mom. [Removed] was SO u professional. I made an appointment the week prior telling her we wouldn't be able to take my father, and that I understood we can't rent until she meets him. Both me and my mom took a day…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
JenAugust 9, 2017Published source

★★★★★

Critical

Not worth it.

Nice looking exterior, but terrible management, and incompetent maintenance. Lived at the Waterfalls for over 10 years and had to move. Management often uses discriminatory practices to intimidate tenants, and are known to make/entertain false claims without good cause. (Tread lightly if you follow up on a maintenance request after waiting 6 months). Repairs were never done in a timely manner, and the property owner (Michaelian) aggressively berates his tenants. Not run by decent or respectful people. Don't be fool…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
HarveyMay 20, 2016Published source

★★★★★

Critical

Still W8N

If you can fix anything than I recommend for you to move here otherwise look for another place because you will wait forever to get anything fixed in your apartment.

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
AnonymousJuly 16, 2015Published source

★★★★★

Critical

I live here. Looks very pretty,but try and get something repaired youll have to do cartwheels and handstands. Pathetic maintainence response time

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
AugiedogJune 16, 2015Published source

Verified overview

What we know from public sources

Care options
Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 19, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Services & convenience

  • Resident Parking Available
  • Transportation at Cost
  • Property Convenient to Public Transit

Activities & engagement

  • Activities On-site
  • Activities Off-site
  • Devotional Activities Offsite

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 19, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Waterfalls – Lake Ronkonkoma, NY | CareOpenly