Community profile

The Waterford at Creekside

9015 University Pkwy, Pensacola, FL

Memory CareAssisted LivingIndependent Living

★ 4.6195 reviewsRead reviews

About the community

About The Waterford at Creekside

Find the comfort and care you deserve at The Waterford at Creekside. The senior living community in Pensacola, FL provides residents with a positive, nurturing environment that encourages health and happiness while promoting companionship among residents and staff. Our goal is to enrich the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. We…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,915/month

Care fees not included

Checked October 1, 2026
Schedule a visit →

Semi-Private

Assisted Living

Published starting price

$3,250/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$3,915/month

Care fees not included

Checked October 1, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$3,250/month

Care fees not included

Checked October 1, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$3,250 observed · tracking future changes
$3,250Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. September 30, 2026 at 5:13 PM PDT

    3 changes detected in this data refresh

    Published price updated

    Semi-Private published price changed from $4,225 to $3,250.

    Published source ↗

    Published price updated

    Studio published price changed from $3,800 to $3,915.

    Published source ↗

    Published price updated

    Studio published price changed from $3,800 to $3,915.

    Published source ↗

Family and resident feedback

4.6 out of 5 from 195 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Review for The Waterford at Creekside

The only thing I can attest to is When I moved my mom in, [name removed] the facility manager helped me move in. He also assisted with getting my mom out of the hospice facility early because I didn't like the care they were giving her. The facility also has an in house hairdresser who takes excellent care of her hair. All in all I would rate moms care as a 5 out of 5 stars. Thank you for all you do.

AnonymousOctober 2, 2026Published source

★★★★★

Positive

Clean inside, building and grounds nicely kept. Staff seemed to be friendly. Room I looked at was comfortable and quiet.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
4.0 / 5
Claude StewartSeptember 3, 2026Published source

★★★★★

Positive

Our family's experience

What we like the most is the small environment of each cottage only 12 in a cottage. The residents get to know each other well and they feel comfortable there. The thing that needs the most work are the people they hire to care for our family members. The girl in cottage 1, who does not care about her job acts like she doesn't want to be there and is not attentive to the residents for the needs they have they have a big turnover so it's not just one person some are great they only have 1 person in the cottage durin…

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 22, 2026Published source

★★★★★

Positive

Highly recommended

The fact that they have an all male village that is limited to 12 patients and that my father in law can never be kicked out of their facility unless he becomes violent

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 16, 2026Published source

★★★★★

Positive

The facility is clean and pleasant, both staff and residents are friendly, compassionate, and understanding. A great place to reside and still have joy.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
J CJune 3, 2026Published source

★★★★★

Critical

Review for The Waterford at Creekside

My loved ones are doing okay there and they like their room. However, I have concerns about the level of assistance being provided and the consistency of housekeeping services. When we first spoke with the nurse, we were told that staff had ways to encourage participation in personal care. Based on my observations, I do not believe those efforts are being consistently carried out.

AnonymousJune 3, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Pureed Meals
  • Vegan
  • Room Service
  • Anytime Dining
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • Low / No Sodium
  • International Cuisine
  • Organic
  • Vegetarian
  • Kosher

Health & wellness

  • Diabetic Care
  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Men's Club
  • Trivia Games
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Karaoke
  • Pet-focused Programs
  • Art Classes
  • Day Trips and Outings
  • Visiting Chaplain or Priest
  • Activities On-site
  • Reminiscence Programs
  • Activities Off-site
  • Walking Club
  • Holiday Parties
  • Birthday Parties
  • BBQs or Picnics
  • Sensory-based Programs
  • Live Musical Performances

Outdoor spaces

  • Indoor Common Areas
  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Golf Course or Putting Green
  • Raised Garden Beds

Apartment & room features

  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required