Community profile
555 East Bledsoe Street, Gallatin, TN
★ 3.012 reviewsRead reviews
About the community
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 11, 2026 at 7:33 PM PDT
Inspection coverage changed from NOT_COVERED to COVERED.
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy mother was at The Waters of Gallatin. I did not eat there, but I visited with my mother during meals and what I saw and what I could smell, the food was wonderful. The staff all seemed to do their job properly. There's a gathering room. The only drawback is it was a little bit run down, a little bit beat up, but I can't say anything bad about the people there. I didn't go to the dining area. Mom stayed in her room, and I visited her every day. There were people constantly checking on her and physi…
★★★★★
PositiveWe had a great experience. The staff makes this facility. They are professional but also very caring and compassionate. They went above and beyond . I could not have been more pleased with the care my mother received at the end of her life. I wouldn’t hesitate to have a another family member stay at The Waters.
★★★★★
PositiveMy mother in law was a resident here. She was treated with great respect. The staff doted on her and we could not be more appreciative. I see the negative reviews, but our extended stay was nothing but wonderful.
★★★★★
CriticalIs 0 stars an option!! This place is awful! The. head of nursing, Kimberly,is a real joke, she does NOT care for the well being of her residents!! My grandfather was in there for a month and he was given multiple wrong medications and wrong doses, and medications were left off. Kimberly did not seem to care or address the issue until, us the family pushed it. Then we found my grandfather with multiple injuries that no one knew about including a head injury. Head of nursing, Kimberly, did not even bother to come bac…
★★★★★
CriticalPlease never send you loved ones to this facility if at all possible. It is not clean; the patients are ignored. Nursing does not know what is going on with the patients. They do not chart anything, do not document falls, medicines are incorrect or not given at all, they do not return calls, food is cold, patients are allowed to lay in their filth for long periods of time. I could go on and on, but I only have so much space to write, this facility should be closed down and be on The State's watch list
★★★★★
PositiveThe rooms are essentially the standard rooms/beds you would see in a nursing facility. It's an older facility, but don't let that deter you. Sometimes age has nothing to do with it. It's an average building. It could use some updating, but it's clean. My mother is a current resident at the Waters of Gallatin. When you walk in, it's tidy and does not smell. Granted a few hallways may smell slightly because some patients are completely bedridden, but the nursing staff clean that up very quick…
Verified overview
Skilled nursing
124 CMS-certified beds · CMS CCN 445124
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: TN Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.
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