The Woodmark at Sun City

So far so good!

I had to move my FIL here in a pinch (based on a recommendation from A Place For Mom) back in February. He's been there for about 8 months now and seems to be doing well. The MC director [name removed] is very nice and responsive when I text her, and I get the feeling she really cares about him; and the rest of the staff seem very attentive to the residents when I'm there visiting him. My main concern is that he is safe and happy and getting everything he needs (Meds, meals, cleaning/hygiene, etc.) and it appears…

Experience with The Woodmark at Sun City

I would rate the overall experience 5 stars. Although unfortunately, my dad passed before I could actually get him into a place. But they were very helpful and I'm sure if things went differently, it would've worked out great.

Less than Ideal

The apartment was very tight; appx 400 sqft. Care for those in assisted living is weak at best. They are constantly either understaffed or short-staffed. My dad pressed is emergency call medallion one time and the initial response time was over 20 mins. 15 mins after that, a more experienced care giver responded who then called an ambulance. Activities; just a few per day that were often repeated daily and poorly attended. Off-site activities never occurred because in the 75 days my parents were at Woodmark, 3 va…

Simply touring to expose my mother to this type of facility. We were happy with the staff and felt the facility was kept in good condition.

Slightly disappointed but livable

1. A little under what she expected 2. Pretty clean some areas net a little up dated The cleaning service keeps loosing some of her wash rag scrubbies 3. Everyone is friendly. Some of the staff hard to understand and to communicate with them 4. As of right now no care needed 5.Administration I don't have to much contact 6. Food is ok, lots of stuff that I have to take a lactate pill. 7. Activities are ok I tried some but they play kids games I like to play competitive and the games they play are not. I wish t…

Room for improvements

Well... Their move in packet is incomplete, doesn't explain use of emergency buttons or have after hours info, including door code. They rarely answer the main phone, you get a message to another vm or enter first 3 initials for directory which hasn't been updated in an unknown time. Our LO needed help the second Friday and no one answered life alert call button, my husband and EMT's arrived before an aid arrived. I left multiple vm's and sent emails to every number or email I could find online. I received one cal…