Timber Creek Village-Columbia Falls

Broken vehicle not gassed up one 4 passenger vehicle for 39 residents inconsistent care high turnover of staff very very expensive every little thing is extra very often left with no mangers there residents dryer and washers frequently Broken

Lies told by the new director

If you want to turn into a drone dont live here plan on having tons of money for "extra' services its expensive and plan on the rent going up every year Unpredictable staff replacement took 9 months to get a decent housekeeper if you're on the younger side dont go food is awful getting worse the new director has told me 4 lies already so do staff there are some nice staff but not many as needed cant get them on the phone if you dont tolerate heat definitely out

I am a friend or relative of a current/past resident

My mother has been in there facilities for only 6months there Van has been broken for 5 months. They are charging use for a lvl 3 care but are unable to provide it. Check the facility liscence with the state. I wish I could have given them a better rating but some times it just does not work out that way.

Our family had an in person tour and it is a smaller facility, it looked really clean but we just did not start off on the right path and we felt like we were getting no assistance. When we were trying to get ahold of the director we never got calls back, even after several calls we would get no return calls.

They don't do anything extra to help

My Father has been here for a few months now and I'm starting to have a few reservations. The first problem I'm having is when I call the director to ask how he is doing, she has to ask his room number and who he is. As a director, I feel like you should know those types of things about your residents. That just really bothers me. The other thing is, he has a communication problem. The facility is not doing anything extra to assist him. He has told me before that he feels lonely and would like to go home. When we t…

We toured this community and the staff was able to answer the question on the care that is available. I liked the cleanliness of the community and they offer a nice variety of meals that are healthy. They had a lot of activities that are offered to the residents. The views are amazing and the atmosphere is nice. We would recommend this community to other families to tour for the care of a loved one.