Community profile
1205 E Lisbon Rd, Oconomowoc, WI
★ 4.54 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalFood is awful. In the years I have lived here the food has dramatically declined. The cost has doubled to over 10 K a month for assisting living. In the past they have attempted to change extra if my shower took too long or if I called for assistance too often. After complaining the extra charges have stopped. Staff are always on their phones. The nurse is not very knowledgeable.
★★★★★
PositiveTowner Crest was really nice. It was brand new. They had really nice rooms. They're updated, big open concept. They had granite countertops and walk-out rooms or nice balconies. They had tons of activities for the residents.
★★★★★
Critical[name removed] and the front desk were amazing. [name removed] in the memory care went through my mom's belongings and admitted to it. Made us get a recliner and then said it wasn't good for her. Waste of time and money. Granted mom wasn't the easiest patient but we were accused of bringing alcohol in. She took pictures on her phone of a mess mom made in the bathroom and showed them to people. Didn't follow up on sending monthly report to insurance.
★★★★★
PositiveMy mom lives in Towner Crest. It was very, very nice. It is owned by Presbyterian Homes. They did a first-class job. The staff members were great. They have activities. They have a workout area and a big chapel. It was great value for the money. They have a big patio, a putting green, and several different games.
★★★★★
PositiveTowner Crest is very good. They have a dining area, and breakfast is free. You pay for the other meals, if that is what you want, or you have all the facilities in your apartment to cook whatever you want, too. The staff is very good. I don't have many problems. I have not needed to use the staff much, but they seem to do a good job. The meals that you pay for in the luncheon are good. Breakfast is not perfect, but it gives you what you need and it is free, so you can't complain too much. The other meals …
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.
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